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Dell computers that can upgrade from TPM version 1.2 to 2.0

Summary: Information about which computers shipped from Dell with the capability to upgrade the Trusted Platform Module (TPM) from firmware version 1.2 to version 2.0.

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Note: Systems that shipped with Intel 6th and 7th Generation processors (i7-7xxx, i5-7xxx, i3-7xxx, i7-6xxx, i5-6xxx, i3-6xxx) are not eligible to upgrade to Windows 11. Upgrading to TPM 2.0 will not bypass this Microsoft requirement.

Trusted Platform Module (TPM) firmware


Dell computers that were built between 2015 and 2018 may have shipped from the factory with Trusted Platform Module (TPM) firmware version 1.2.

This article lists the computer models that may have shipped with TPM 1.2 so you can upgrade the TPM firmware to version 2.0 if needed.

Computers that were released after 2019 support TPM firmware 2.0 without an option to downgrade (Systems that shipped with Windows 10 and have limited or no Legacy support).

Before upgrading or downgrading please read the following article carefully:

To confirm that your computer can update to TPM firmware version 2.0:

  1. Go to the Dell product support page.

  2. Enter your Service TAG or select your model number from our product list.

  3. Click the Drivers & Downloads tab.

  4. Select Security from the drop-down category box.

  5. Look for Dell TPM 2.0 Firmware update utility.

  6. If it is listed, it confirms you can run the update.


(Figure.1 Dell Support Drivers & Downloads)

Reference Links:

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Systems that could ship with TPM 1.2 firmware


Latitude E7470  Latitude E7270  Latitude E5570  Latitude E5470 
Latitude E5270  Latitude 5480/5488  Latitude 7480  Latitude 7424 Rugged Extreme 
Latitude 7414 Rugged  Latitude 5420 Rugged  Latitude 5414 Rugged  Latitude 7389 2-in-1 
Latitude 7380  Latitude 7370  Latitude 5424 Rugged  Latitude 7285 2-in-1 
Latitude 7280  Latitude 7275  Latitude 7214 Rugged Extreme  Latitude 7202 Rugged Tablet 
Latitude 5289 2-in-1  Latitude 5285 2-in-1  Latitude 5280/5288  Latitude 5179 2-in-1 
Latitude 5175 2-in-1  Latitude 3189  Latitude 3580/3588  Latitude 3570 
Latitude 3180  Latitude 3480/3488  Latitude 3470  Latitude 3380 
Precision Workstations
Precision 3430/3430XL SFF  Precision 3510  Precision 3520  Precision 3530 
Precision 5510  Precision 5520  Precision 5530  Precision 5530 2-in-1 
Precision 5720 AIO  Precision 7510  Precision 7520  Precision 7530 
Precision 7710  Precision 7720  Precision 7730  Precision Rack 3930/3930XL 
Precision Tower 3420  Precision Tower 3620  Precision Tower 3630/3630XL *  Precision Tower 5810/5810XL * 
Precision Tower 5820/5820XL *  Precision Tower 7810/7810XL *  Precision Tower 7820/7820XL *  Precision Tower 7910/7910XL * 
Precision Tower 7920/7920XL *       
NOTE: For TPM 2.0, you need to update the BIOS on these computers to the latest revision available first.
OptiPlex 3040  OptiPlex 3046  OptiPlex 3050  OptiPlex 3050 All-In-One 
OptiPlex 3060  OptiPlex 3240 All-in-One  OptiPlex 5040  OptiPlex 5050 
OptiPlex 5055 Ryzen APU  OptiPlex 5060  OptiPlex 5250 All-In-One  OptiPlex 5260 All-In-One 
OptiPlex 7040  OptiPlex 7050  OptiPlex 7060  OptiPlex 7440 All-In-One 
OptiPlex 7450 All-In-One  OptiPlex 7460 All-In-One  OptiPlex 7760 All-In-One  OptiPlex XE3 
XPS 13 9350  XPS 13 9360  XPS 13 9365 2-in-1  XPS 13 9370 
XPS 13 9380  XPS 13 9380  XPS 15 9550  XPS 15 9560 
XPS 15 9570  XPS 15 9575 2-in-1  XPS 27 7760   
Dell Edge Gateway 5000  Dell Edge Gateway 5000 OEM Ready  Dell Edge Gateway 5100  Dell Edge Gateway 5100 OEM Ready 
Dell Embedded Box PC 5000  Dell Embedded Box PC 5000 OEM  PowerEdge T30   

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Affected Product

Latitude, XPS, Fixed Workstations, Mobile Workstations, Dell Edge Gateway 5100, Dell Embedded Box PC 5000, Dell Edge Gateway 5000 OEM Ready, Dell Edge Gateway 5100 OEM Ready, Dell Embedded Box PC 5000 OEM, PowerEdge T30

Last Published Date

19 Nov 2021



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