PowerStore Alerts: Embedded Module State Failed

When Dell PowerStore encounters an issue, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your issue is not resolved despite the solution provided, check the technical Dell Technical Support contact options.

 

---

 

Embedded module failed state alerts occur when the system firmware detects an issue during self-testing which runs on power on and on every reboot. The platform software monitors the firmware for these errors and reports them by raising the alert and setting the FRU health state to FAILED.

For systems which are not configured, the Initial Config Wizard runs a Health Check which also checks the firmware for errors and report the appliance in an Unconfigured Faulted state. Appliances in the faulted state cannot be configured. The error condition must be resolved before you can complete the configuration process.

For some classes of errors, the firmware may indict multiple FRUs because it is not technically possible to determine exactly which FRU caused the error. For example, if the firmware detects a PCI error for the 4-Port Card, it is not possible to determine if the 4-port Card, the Embedded Module, or the Node is the cause of the issue.

The same issue is seen on the svc_diag list --icw_hardware output on the service container in the section. For example:

Node A|B Fault Status Register as:
FLT | Embedded Module

and possibly some of the following will also appear:

FLT | I/O Module 0
FLT | I/O Module 1
FLT | 4-Port Card

and possibly: 

FLT | Node

Resolving these errors may require replacing the embedded module or if multiple FRU indictments, potentially the node, or the attached 4-port card. There are also some known error conditions where it is possible to clear the condition without requiring any hardware replacement. It is recommended to contact Technical Support so they can review the underlying cause of the error to determine the best course of action.

 

Note: The embedded module on a PowerStore 500T is not a FRU component. If replacing the 4-port card does not resolve the error, replacing the node is the next step.