PowerEdge: Broadcom BCM5720 Randomly Returns VPD Access Failure During Reboot Of SLES15

Summary: This article provides Dell guidance for a VPD access failure message with Broadcom BMC 5720 and SLES 15 operating system. The VPD access failure message may be logged in the dmesg log file. This article provides guidance for this error message. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Affected products:

Broadcom 5720 network adapter and SUSE Enterprise Linux 15 (SLES 15). This dmesg log entry message may also be observed on other PCI devices.

Summary:

Dell has identified servers with SUSE Enterprise Linux 15 (SLES 15) operating system with the Broadcom BCM5720 network adapter may have dmesg log entry(ies) of "VPD access failed. This is likely a firmware bug on this device. Contact the card vendor for a firmware update" message. This VPD access failure message may occur during boot or reboot. This warning message is not a functional failure.

Details:

Vital Product Data (VPD) access failures for PCIe device may indicate that the device driver may have been unable to read the VPD when the driver loaded.

Example of the VPD access failed message:

SPTCFG12P2:~ # dmesg -T | grep -i VPD

[Fri Oct 26 10:10:33 2018] tg3 0000:5e:00.0: VPD access failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update

[Fri Oct 26 10:10:33 2018] tg3 0000:5e:00.1: VPD access failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update

[Fri Oct 26 10:10:33 2018] tg3 0000:5e:00.0: VPD access failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update

SPTCFG12P2:~ #

 

Cause

There is no functional issue.

 

Resolution

This error message should be considered a warning message only.

 

Affected Products

Broadcom NetXtreme Family of Adapters, SUSE Linux Enterprise Server 15
Article Properties
Article Number: 000133612
Article Type: Solution
Last Modified: 17 Dec 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.