2-in-1 System Does Not Go into Tablet Mode with Keyboard Attached
Summary: This article provides information about how 2-in-1 does not go into tablet mode when the keyboard is attached.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
2-in-1 system does not go into tablet mode with keyboard attached.
The system does not go into tablet mode when the keyboard is attached on detachable keyboards for 2-in-1 mobile units.
Cause
Not applicable.
Resolution
This is working as designed per Microsoft. Detachable keyboards must be detached to enable tablet mode.
See Microsoft Docs 
explaining device experiences.
Affected Products
Chromebook 5190 2-in-1, Inspiron 3152 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 11 3185 2-in-1, Inspiron 13 5378 2-in-1, Inspiron 7348 2-in-1, Inspiron 13 7378 2-in-1, Inspiron 14 5485 2-in-1, Inspiron 17 7773 2-in-1
, Inspiron 17 7778 2-in-1, Inspiron 17 7779 2-in-1, Inspiron Chromebook 11 3181 2-in-1, Latitude 3190 2-in-1, Latitude 7390 2-in-1, Latitude 5179 2-in-1, XPS 13 7390 2-in-1, XPS 13 9365 2-in-1, XPS 15 9575 2-in-1
...
Article Properties
Article Number: 000134419
Article Type: Solution
Last Modified: 03 Jul 2025
Version: 6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.