Dell EMC Poweredge: iDRAC Updates fail with error RED014 - Job for this device is already present

Performing an In-Band (IB) or Out of Band (OOB) iDRAC/LCC firmware update may fail with the following error message:

iDRAC RAC0603: Updating Job Queue

Table of Contents

1. iDRAC Update
2. Job Queue Error
3. Connect SSH
4. SSH Command

iDRAC Update

RAC0603: Updating Job Queue. Status of the update jobs can be viewed and managed within the Job Queue page. Click Job Queue button to view the status of the update jobs.

(Fig.1 iDRAC Update Complete)

Job Queue Error

RED014: Job for this device is already present.

(Fig.2 Job queue)

Deleting or reuploading the firmware may result in the same error.

Connect SSH

To clear and remove the error, you must clear the job queue via Secure Shell (SSH) 

To do this, you must use a Secure Shell (SSH) client like putty 

Enter the IP of the affected iDRAC like below. 

(Fig.3 PuTTY configuration window)

Log in to the secure session using root and password of the iDRAC.

Clear Job Queue Command

Clear the iDRAC Job queue use following command. 

To clear a job using the id, obtain the ID from the iDRAC GUI and use the following command.

This deletes all the iDRAC's job queue items.

Expected output -

You should now be able to upload iDRAC updates using normal methods.