PowerEdge: Windowsin pysäytysvirhe 124, jonka aiheutti PCI-väylän vakava virhe

Summary: Tämä artikkeli sisältää tietoja Windowsin pysäytysvirheen 0x124 WHEA_UNCORRECTABLE_ERROR, jonka aiheuttaa PCI-väylän vakava virhe.

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Symptoms

Pysäytysvirhe WHEA_UNCORRECTABLE_ERROR (124) ilmenee Windows-palvelimessa PowerEdge-palvelimen PCI-väylässä tapahtuneen vakavan virheen jälkeen.

Järjestelmän tapahtumalokissa näkyy:

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 4/01/2014 9:00:12 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: computername.domainname.local
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000005, 0xfffffa800d0ce028, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031614-31356-01

PowerEdge-palvelimen laitteistolokissa on seuraavanlaisia merkintöjä, jotka osoittavat vakavan virheen PCI-väylässä.

Sun Mar 16 03:28:02 2014 A bus fatal error was detected on a component at bus 0 device 2 function 0. 0x030002421A2553B1000413186FAA1000h
Sun Mar 16 03:28:02 2014 A bus fatal error was detected on a component at slot 5. 0x020002421A2553B1000413186FAA0085h
  Tuloksena syntyvä dumppitiedosto sisältää seuraavanlaisia tietoja: 
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error condition.
Arguments:
Arg1: 0000000000000005, Generic Error
Arg2: fffffa800d0ce028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
BUGCHECK_STR:  0x124_GenuineIntel
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT_SERVER
CURRENT_IRQL:  0
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME:  GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS

Cause

Ongelma johtuu laitteisto-ongelmasta. 
Stop error 0x124 (WHEA_UNCORRECTABLE_ERROR)

Resolution

  1. Selvitä PCI-väylän vakavan virheen aiheuttanut laitteistokomponentti. Aseta laite ja näyttö uudelleen paikalleen.
  2. Tee vianmääritys laitteistokomponentille, joka on vastuussa PCI-väylän kohtalokkaasta virheestä, ja vaihda, jos se on viallinen.
  3. Poista muut PCI-laitteet, jotka on asennettu muihin paikkoihin. Käynnistä palvelin ja valvo sitä.
  4. Aseta suorittimet uudelleen, käynnistä palvelin ja valvo sitä.
  5. Suorita emolevyn ja prosessorien diagnostiikka.
  6. Vaihda viallinen aine.

Affected Products

Microsoft Windows Server 2016, Microsoft Windows Server 2019, Microsoft Windows Server 2022, Microsoft Windows 2012 Server, Microsoft Windows 2012 Server R2

Products

PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450 , PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640 ...
Article Properties
Article Number: 000137619
Article Type: Solution
Last Modified: 10 Dec 2024
Version:  8
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