SC Storage Customer Notification: Dell Storage Manager server setup fails with Error Turning on MPIO

Summary: With Windows Server 2016, Error Turning on MPIO message is received in Dell Storage Manager.

Article Content


Symptoms
In Windows Server 2016, the flag that gets set to indicate whether a feature is enabled or not doesn't get set until after a reboot.  In Dell Storage Manager, when running the Server Setup wizard, the below error message will appear because the flag is not set.  

SLN306804_en_US__1I_DSM_MPIO_mk_1
Resolution
Workaround:
  1. First install MPIO on systems running Windows Server 2016;
  2. Reboot the server;
  3. Validate MPIO is "Installed" by either:
    1. Running PowerShell command: get-windowsfeature multipath-io  The "Install State" must show as "Installed".
    2. Checking the Windows Control Panel for MPIO 
  4. Use Dell Storage Manager and run the Server Setup wizard. 
If you encounter the above error, reboot the server and rerun the wizard.

Resolution:
The fix is in the March 2018 update 3B package KB 4088787  (which is a cumulative package).

To check for installed updates, use the PowerShell command: 
Get-HotFix |ft HotfixID, InstalledOn

Article Properties


Affected Product

Dell Storage SC8000, Dell Storage SCv2020, Dell Storage SCv3020, Dell Storage SCv2000, Dell Storage SC7020F, Dell Storage SCv2080, Dell Compellent Series 40, Dell Storage SC9000, Dell Storage SC5020, Dell Storage SC5020F, Dell Storage SCv3000, Dell Compellent SC4020, Dell Storage SC7020, Dell Compellent FS8600, Dell Compellent SC200, Dell Compellent SC220, Dell Compellent SC280, Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, Dell Storage SC100, Dell Storage SC120, Dell Storage SC180, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC400, Dell Storage SC420, Dell Storage SC420F, Dell Storage SC460, Dell Storage SC5020, Dell Storage SC5020F, Dell Storage SC7020, Dell Storage SC7020F, Dell Storage SC9000, Dell Storage SCv300, Dell Storage SCv3000, Dell Storage SCv3020, Dell Storage SCv320, Dell Storage SCv360, Dell Compellent FS8600, Dell Compellent SC200, Dell Compellent SC220, Dell Compellent SC280, Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, EqualLogic PS M4110, EqualLogic PS4210 Series, EqualLogic PS4210E, EqualLogic PS4210X, EqualLogic PS4210XS, EqualLogic PS4210XV, EqualLogic PS6210E, EqualLogic PS6210S, EqualLogic PS6210X, EqualLogic PS6210XS, EqualLogic PS6210XV, EqualLogic PS6610E, EqualLogic PS6610ES, EqualLogic PS6610X, Dell EMC ML3, DSMS 630, DSMS 730, PowerStore 1000X, PowerStore 1000T, PowerStore Expansion Enclosure, PowerStore 3000X, PowerStore 3000T, PowerStore Rack, PowerStore 5000X, PowerStore 5000T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000X, PowerStore 9000T, PowerStore Employee and Partner, PowerVault 114X Tape Rack Enclosure, PowerVault 124T, PowerVault LTO3-080, PowerVault LTO5-140, Powervault LTO6, PowerVault LTO7, PowerVault LTO8, PowerVault MD1200, PowerVault MD1220, PowerVault MD3060e, PowerVault MD3200, PowerVault MD3200i, PowerVault MD3220, PowerVault MD3220i, PowerVault MD3260, PowerVault MD3260i, PowerVault MD3400, PowerVault MD3420, PowerVault MD3460, PowerVault MD3600f, PowerVault MD3600i, PowerVault MD3620f, PowerVault MD3620i, PowerVault MD3660f, PowerVault MD3660i, PowerVault MD3800f, PowerVault MD3800i, PowerVault MD3820f, PowerVault MD3820i, PowerVault MD3860f, PowerVault MD3860i, Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4024, Dell EMC PowerVault ME4084, Dell EMC PowerVault ME412 Expansion, Dell EMC PowerVault ME424 Expansion, Dell EMC PowerVault ME484, PowerVault ML6000, PowerVault NX300, PowerVault NX3000, PowerVault NX3100, PowerVault NX3200, PowerVault NX3300, PowerVault NX3600, PowerVault NX3610, Powervault NX400, PowerVault TL2000, PowerVault TL4000, SD630-S, SD7000-S, PowerTools Server Hardware Manager, Dell Storage MD1280, Dell Storage MD1400, DSMS 1400, Dell Storage MD1420, DSMS 1420, DSMS 3060e, Dell Storage NX3230, Dell EMC Storage NX3240, Dell Storage NX3330, Dell EMC Storage NX3340, Dell Storage NX430, Dell EMC NX440, Dell Storage SC100, Dell Storage SC120, Dell Storage SC180, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC400, Dell Storage SC420, Dell Storage SC420F, Dell Storage SC460, Dell Storage SC5020, Dell Storage SC5020F, Dell Storage SC7020, Dell Storage SC7020F, Dell Storage SC9000, Dell Storage SCv300, Dell Storage SCv3000, Dell Storage SCv3020, Dell Storage SCv320, Dell Storage SCv360, PowerVault TL1000, Unisphere Central, Dell EMC Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Unity All Flash, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Unity Hybrid flash, UnityVSA, Dell EMC UnityVSA (Virtual Storage Appliance), Dell EMC UnityVSA Professional Edition/Unity Cloud Edition, UnityVSA VVols Edition, VNX Event Enabler, VNX-F Series, VNX-F5000, VNX-F7000, VNX Family Monitoring and Reporting, VNX VG10, VNX VG2, VNX VG50, VNX VG8, VNX-VSS Series, VNX-VSS100, VNX1 Series, VNX2 Series, VNX5100, VNX5150, VNX5200, VNX5300, VNX5400, VNX5500, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600, VNX8000, VNXe1 Series, VNXe1000 Series, VNXe1600, VNXe2 Series, VNXe3100, VNXe3150, VNXe3200, VNXe3300, VNX/VNXe, vVNX, vVNX Series

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

Rate This Article


Accurate
Useful
Easy to Understand
Was this article helpful?

0/3000 characters