Article Number: 000143744
Video output via Type C connector is not supported on Alienware Desktop
Summary: Correct usage of the Type C port on certain Alienware Desktops detailed.
Article Content
Symptoms
Video output is not available if attempting to connect video from the Type C port to HDMI / VGA on the Alienware Desktop models listed below:
- Alienware Aurora R3
- Alienware Aurora R4
- Alienware Aurora R5
- Alienware Aurora R6
- Alienware Area-52 R3 (Pre-RTS)
- Alienware Area-51 R4 (Pre-RTS)
- Alienware Area-51 R5 (Pre-RTS)
- Alienware Area-51 R6 (Pre-RTS)
Resolution
This is working as designed. The Type C port on these platforms only supports data transferring features.
Article Properties
Affected Product
Alienware Aurora R3, Alienware Aurora R4, Alienware Aurora R5, Alienware Aurora R6
Last Published Date
21 Feb 2021
Version
3
Article Type
Solution