How to reset the password on a TL2000 or TL4000

Summary: The password of the TL2000/TL4000 can be reset to factory defaults with physical access to the device.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

 

Cause

 

Resolution

The configuration of the TL2000 or TL4000 can be reset for security reasons or if it has been forgotten. This article details the steps necessary for this. Physical access to the device is necessary for this method.

Table of Content

  1. Reset password/configuration to factory default

  2. Network configuration after restore of configuration

SLN313993_en_US__1icon Note: Restoring the factory configuration will delete all current settings and should be used with caution.

In this method, the user interface on the front bezel of the unit will be used to accomplish the reset procedure.

SLN313993_en_US__21 Button

 

Symbol Command
+ up
- down
X back
← enter


1. Reset password to factory default

Once the user interface has been located please use the steps below to reset the configuration.

  1. Press enter (← ) to go to the main menu.

    SLN313993_en_US__3TL2k-4kPW1

  2. Press down to go to "Configure" and press enter.

    SLN313993_en_US__4TL2k-4kPW2

  3. In the configuration menu, press down to go to the next page and select "Save/Restore" by pressing enter.

    SLN313993_en_US__5TL2k-4kPW3

  4. Select "Restore Passwords" with enter

    SLN313993_en_US__6TL2k-4kPW4

    or you can select "Restore all" with enter to reset the configuration to factory default
    SLN313993_en_US__7image(11497)

     
  5. The device will ask for confirmation. Select "Proceed" to confirm password restore.

    SLN313993_en_US__8TL2k-4kPW5

The factory default account login and password for an Administrator account is 

Account: admin
Password: secure
The account name and password are case-sensitive. After your account name and password are entered, use your mouse to click Login or press Enter.

 

2. Network configuration after restore of configuration

  1. Press enter (← ) to go to the main menu.

    SLN313993_en_US__3TL2k-4kPW1

  2. Press down to go to "Configure" and press enter.
    SLN313993_en_US__4TL2k-4kPW2
  3. In the configuration menu, press down to go to the next page and select "Network" by pressing enter.
    SLN313993_en_US__11image(11500)
  4. Press enter on the IP Address option and select the address by pressig + e -:
    SLN313993_en_US__12image(11502)
  5. After configure, save them by pressing "Save":
    SLN313993_en_US__13image(11501)

Affected Products

PowerVault TL2000, PowerVault TL4000
Article Properties
Article Number: 000144684
Article Type: Solution
Last Modified: 03 Dec 2021
Version:  4
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