Precision 3420, 5820, 7820, and 7920 Cannot Auto Boot to PXE after S4 or S5 Resume

Summary: This article provides information about Precision workstations unable to auto boot to Preboot Execution Environment (PXE) after S4 or S5 resume.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Your Precision workstation is unable to auto boot to PXE. This occurs when trying to Wake-on-LAN (S4/S5 sleep) the system using the Aquantia 2.5 / 5G add-in network card and then do an auto boot to PXE.

Affected Platforms:

  • Precision 3420
  • Precision 5820
  • Precision 7820
  • Precision 7920

Cause

No cause information is available.

Resolution

Updating the Aquantia NIC Firmware to version 3.1.81 (A04) or newer resolves this issue.

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Affected Products

7920 XL Rack, 5820 XL Tower, 7820 XL Tower, 7920 XL Tower, Precision 5820 Tower, Precision 7820 Tower, Precision 7920 Tower, Precision 7920 Rack, Dell Precision Tower 3420
Article Properties
Article Number: 000145063
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  6
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