Stop Error in IASTOR.SYS

Summary: How to resolve a STOP error in IASTOR.SYS with a RAID configuration.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Change the SATA Operation Setting From RAID Autodetect / AHCI to RAID Autodetect / ATA in System Setup
 

  1. Restart the computer.

  2. Press <F2> immediately after the keyboard LEDs flash to enter the BIOS (System Setup).

  3. In the System Setup screen, press <Up Arrow> or <Down Arrow> to highlight the Drives section, and then press <Enter>.

  4. Press the <Up Arrow> or <Down Arrow> to highlight the SATA Operation section, and then press <Enter>.

  5. Press the <Up Arrow> or <Down Arrow> to highlight RAID Autodetect / ATA, and then press <Enter>.

  6. Press <Esc> to exit the System Setup.

  7. Press <Up Arrow> or <Down Arrow> to highlight Save/Exit, and then press <Enter>. The computer restarts.

 


Cause

Download and Install the Intel® Matrix Storage Driver
 

To download and install the Intel® Matrix Storage Driver, perform the following steps:

  1. Click here to download the R130119.exe file.
     
  2. Double-click the R130119.EXE file on the desktop. The Self-Extracting window appears and prompts you to extract to the C:\DELL\DRIVERS\R130119 directory.
     
  3. Write down this path so you can find the Setup.exe file later.
     
  4. In the Self-Extractor window, click OK.
     
  5. Click the Start button, and then click Run.
     
  6. Type C:\DELL\DRIVERS\R130119 in the Open box and click OK.
     
  7. Follow the on-screen installation instructions.

 


Resolution

Change the SATA Operation Setting to RAID Autodetect / AHCI in System Setup
 

To change the SATA Operation settings in the System Setup (BIOS):

  1. Reboot the system.
     
  2. Press the <F2> key immediately after the keyboard LEDs flash to enter the System Setup (BIOS).
     
  3. Press the <Up Arrow> and <Down Arrow> keys to highlight the Drives section and press the <Enter> key.
     
  4. Press the <Up Arrow> and <Down Arrow> keys to highlight the SATA Operation section and press the <Enter> key.
     
  5. Press the <Up Arrow> and <Down Arrow> keys to highlight RAID Autodetect / AHCI and press the <Enter> key.
     
  6. Press <ESC> to exit the System Setup (BIOS).
     
  7. Press the <Up Arrow> and <Down Arrow> keys to highlight Save/Exit and press the <Enter> key.

 



Article Properties
Article Number: 000145539
Article Type: Solution
Last Modified: 26 Feb 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.