How to Find the Service Tag for OEM VMware Digital Orders

Summary: This applies to legacy VMware software titles and not software purchased since the Broadcom acquisition.

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Instructions

Dell OEM VMware software is delivered using digital download. The service tag for the VMware software is found in the Dell Digital Locker.

The following steps describe how to download the software from the Dell Download locker and maintain Digital Products downloaded through the Dell Download Locker.

When Dell customers order OEM VMware software, the information about the digital download arrives in the order confirmation email. The email instructs how to access their My Locker account.
 

To access the digital content:

  1. Sign into My Locker
  2. View purchased digital content


Click the Download or Activate Subscription button.

My Locker interface 
 


The Dell Download locker has important information about your digital content including:
 

  1. Product name
  2. Dell Order Number
  3. Partner Activation Code


Dell Download locker screen 



The Dell Digital Locker has the link to your personal Dell Digital Locker. The Dell Digital Locker houses your digital purchases.

Steps to find Service Tag information:

1. Click the Digital Products Page
2. Select the Product under the Product name field.
3. Click View Details to see service tag.


Dell Digital Locker screen 

The service tag is listed in the License Key Field.
Product Management screen 

Affected Products

VMware OEM Products with ProSupport
Article Properties
Article Number: 000148037
Article Type: How To
Last Modified: 31 Oct 2025
Version:  5
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