Recoverpoint: Recoverpoint unable to add RSET or journal

Summary: Customer unable to add RSET or add Journal to existing CG

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Add new RSET to existing CG
or 
Add Journal to existing CG

Customer cannot add new RSets or Journal Volume

Fapi Log showed timeout

[http-bio-443-exec-1] (JniApiWrapper.java:1862) WARN - Got unsuccessfull RV: MgmtRV [problems=MgmtProblems [mgmtRSSet=[MgmtRS [mgmtRC=MRC_SC_TIMEOUT, additionalInfo=Site: ABC123]], isGood=false], returnValue=null] [http-bio-443-exec-1] (BaseFAPICommand.java:88) ERROR - COMMAND ERROR - SetReplicationSetsSettingsCommand: params=[group=ConsistencyGroupUID [id=162553xxxxx], settingsParam=ConsistencyGroupSettingsChangesParam(groupUID=ConsistencyGroupUID [id=162553xxxx],com.emc.fapi.version5_1.commons.FunctionalAPIActionFailedException: Timeout: Operation aborted. ( Site: ABC123) or [http-bio-443-exec-11] (JniApiWrapper.java:1862) WARN - Got unsuccessfull RV: MgmtRV [problems=MgmtProblems [mgmtRSSet=[MgmtRS [mgmtRC=MRC_SC_TIMEOUT, additionalInfo=Site: ABC123]], isGood=false], returnValue=null] [http-bio-443-exec-11] (BaseFAPICommand.java:88) ERROR - COMMAND ERROR - SetConsistencyGroupCopiesSettingsCommand: params=[group=ConsistencyGroupUID [id=111706xxx], settingsParam=ConsistencyGroupSettingsChangesParam(groupUID=ConsistencyGroupUID [id=111706xxx], replicationSetsChanges=null, vmReplicationSetsChanges=null, removedReplicationSets=null, copiesChanges=[ConsistencyGroupCopySettingsChangesParam(copyUID=ConsistencyGroupCopyUID(groupUID=ConsistencyGroupUID [id=111706xxxx], globalCopyUID=GlobalCopyUID [clusterUID=ClusterUID(id=149836622627860xxxx), copyUID=0]), newJournalVolumes=[DeviceUID [id=739317786321361xxxx]], removedJournalVolumes=[], volumeCreationParams=null, activationParams=null, uvolMaskingGroups=null)], activationParams=null)]

com.emc.fapi.version5_1.commons.FunctionalAPIActionFailedException: Timeout: Operation aborted. ( Site: ABC123 )

Time:                 Tue Mar 6 16:10:43 20XX   Topic:                MANAGEMENT   Scope:                NORMAL   Level:                INFO   Event ID:             1007   Cluster:              ABC123   Global links:         None   RPA:                  RPA 1   User:                 adm_abc   Summary:              Settings change failed   Details:              Group settings changed in group ABCPROD with UID: 111706589

 


Cause

In case of RPSE, addition of RSET requires automatic masking changes on the VNX, which apparently takes a lot of time.
Default timeout setting for Control Action called a cross the site was 1 minute. This generally should be sufficient, however sometimes it require a lot more time to complete. 

Resolution

Workaround : 
Change the tweak value t_sendSettingsActionsTimeout to 180000000 (3 minutes) or higher in both RPA1 and RPA2 via boxmgmt.
Reboot the RPAs sequentially after changing this tweak for it to take affect.

 

 

Affected Products

RecoverPoint SE

Products

RecoverPoint SE
Article Properties
Article Number: 000167111
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.