SourceOne Email Management: L'indicizzazione elastica potrebbe non riuscire con errore "Storage insufficiente disponibile per elaborare questo comando"

Summary: SourceOne Email Management: L'indicizzazione elastica potrebbe non riuscire con errore "Storage insufficiente disponibile per elaborare questo comando"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



SourceOne Email Management Elastic Indexing potrebbe non riuscire a elaborare i file delle transazioni nella cartella Index\DropDir:

Nel log di traccia ExAsElasticIdxObj.exe.log viene registrato quanto segue sul server di archiviazione nativo che elabora la transazione:

Allocating new Memory Buffer page - Page Size = <22020096>; Size Needed = <5863>...

Not enough storage is available to process this command.  (0x80070008) System call failed.      (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) [ExAsElasticIdxObj.exe, CExElasticFile.h(135).CExElasticFile::CheckAndAdd]   >Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Unable to create body HTML file 54A062DA43211A96C7C85129BBF8E924D604F88A568C235E00.body.html. :: 0x80070008

Failure processing document BLOBS, access or hitfile may not be complete: 0x80070008

 
 

Cause

Questo problema è causato da un difetto del software citato in SDR61096.

Resolution

Questo problema viene risolto nelle patch o nelle versioni Service Pack di SourceOne Email Management superiori alla 7.2.4.4059 (SP4). I kit di patch e service pack EMC SourceOne sono disponibili per il download tramite http://support.emc.com.
Article Properties
Article Number: 000167276
Article Type: Solution
Last Modified: 27 Jun 2025
Version:  3
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