SourceOne Email Management: A indexação elástica pode falhar com o erro "Não há armazenamento suficiente disponível para processar este comando"

Summary: SourceOne Email Management: A indexação elástica pode falhar com o erro "Não há armazenamento suficiente disponível para processar este comando"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



Gerenciamento de e-mail do SourceOne A indexação elástica pode falhar ao processar arquivos de transações na pasta Index\DropDir:

o seguinte é registrado no log de rastreamento do ExAsElasticIdxObj.exe.log no servidor Native Archive que processa a transação:

Allocating new Memory Buffer page - Page Size = <22020096>; Size Needed = <5863>...

Not enough storage is available to process this command.  (0x80070008) System call failed.      (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) [ExAsElasticIdxObj.exe, CExElasticFile.h(135).CExElasticFile::CheckAndAdd]   >Not enough storage is available to process this command.  (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue]   >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc]   >The specified property 13 does not exist (0x86044002)

Unable to create body HTML file 54A062DA43211A96C7C85129BBF8E924D604F88A568C235E00.body.html. :: 0x80070008

Failure processing document BLOBS, access or hitfile may not be complete: 0x80070008

 
 

Cause

Esse problema é causado por um defeito de software citado em SDR61096.

Resolution

Esse problema é resolvido em patches ou versões de pacote de serviços do SourceOne Email Management superiores à 7.2.4.4059 (SP4). Os kits de patch e pacote de serviços do EMC SourceOne estão disponíveis para download via http://support.emc.com.
Article Properties
Article Number: 000167276
Article Type: Solution
Last Modified: 27 Jun 2025
Version:  3
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