SourceOne Email Management：弹性索引可能会失败，并显示“没有足够的存储可用于处理此命令”错误
Summary: SourceOne Email Management：弹性索引可能会失败，并显示“没有足够的存储可用于处理此命令”错误
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Symptoms
SourceOne Email Management 弹性索引可能无法处理 Index\DropDir 文件夹中的事务文件：
在处理事务的本机归档服务器上的ExAsElasticIdxObj.exe.log跟踪日志中记录了以下内容：
Allocating new Memory Buffer page - Page Size = <22020096>; Size Needed = <5863>...
Not enough storage is available to process this command. (0x80070008) System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc] >The specified property 13 does not exist (0x86044002)
Not enough storage is available to process this command. (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue] >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc] >The specified property 13 does not exist (0x86044002)
Not enough storage is available to process this command. (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue] >System call failed. (0x86040100) [ExAsElasticIdxObj.exe, CExElasticFile.h(135).CExElasticFile::CheckAndAdd] >Not enough storage is available to process this command. (0x80070008) [ExAsElasticIdxObj.exe, CExElasticAccessMemFile.cpp(145).CExElasticAccessMemFile::AddJSONValue] >System call failed. (0x86040100) Unknown error (0x80030002) [ExAsArchive.exe, CoES1MsgUtils.cpp(1090).CoES1MsgUtils::AddOwnersFile2IExDoc] >The specified property 13 does not exist (0x86044002)
Unable to create body HTML file 54A062DA43211A96C7C85129BBF8E924D604F88A568C235E00.body.html. :: 0x80070008
Failure processing document BLOBS, access or hitfile may not be complete: 0x80070008
Cause
此问题是由SDR61096中提到的软件缺陷引起的。
Resolution
| 此问题在高于 7.2.4.4059 （SP4） 的 SourceOne Email Management 的修补程序或服务包版本中得到解决。EMC SourceOne 修补程序和服务包套件可通过 http://support.emc.com 下载。 |
Article Properties
Article Number: 000167276
Article Type: Solution
Last Modified: 27 Jun 2025
Version: 3
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