PowerPath for Windows 6.4 Installation generates error "OpenSSL binaries are needed to start PowerPath Remote Management Component"

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Symptoms



PowerPath for Windows 6.4 Installation generates an error

OpenSSL binaries are needed to start PowerPath Remote Management Component. Please refer to the PowerPath Installation and Administration Guide for more details on downloading OpenSSL from third party vendor sites.

Cause

PowerPath 6.4 does not ship third party OpenSSL binaries. This issue should not occur if a previous version of PowerPath had already been present

Resolution

Either do not install the PowerPath Remote Management Component 
Or install a third party 1.0x version of OpenSSL prior to the installation of PowerPath

Additional Information

Page 4 of the PowerPath 6.4 Release notes 

OpenSSL removal
OpenSSL is needed to start EMC PowerPath Remote Management Component service.
Install OpenSSL 1.0.x version library in the default windows system directory C:\Windows\System32 for remote management feature to work.

Page 12 of the PowerPath 6.4 Installation and Administration Guide

Beginning with the 6.4 release of PowerPath for Windows, Open SSL 1.0.x has to be manually installed in the default windows system directory (C:\Windows \System32) for the Remote Management to work. Open SSL is required for the EMC PowerPath Remote Management component service to start. If Open SSL is installed after PowerPath installation, start the EMC PowerPath Remote Management component service manually.

If you do successfully install the PowerPath Remote Management Component without the OpenSSL binaries present then the PowerPath Remote Management Component service will crash with an error in the Application event log

Date Time  Information   xxxxxxxx       1001    Windows Error Reporting          Fault bucket , type 0  Event Name: APPCRASH  Response: Not available  Cab Id: 0    Problem signature:  P1: EmcpMgmtComp.exe  P2: 5.7.4.607  P3: 53d62733  P4: KERNELBASE.dll  P5: 6.3.9600.18938  P6: 5a7ddf0a  P7: 000006b5  P8: 0000000000008eac  P9:   P10:     Attached files:    These files may be available here:  C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_EmcpMgmtComp.exe_ae9c6965d148fb7d962989fd7454d4528a4aff1_96e2e630_04e739c6    Analysis symbol:   Rechecking for solution: 0  Report Id: 6b9382d5-40e4-11e9-8186-288023aca9fb  Report Status: 4100  Hashed bucket: 

To resolve the above either OpenSSL Binaries should be installed or the EMC  PowerPath Remote Management Component should be removed/uninstalled


Products

PowerPath for Windows
Article Properties
Article Number: 000168260
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  3
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