PowerPath for Windows 6.4 Installation generates error "OpenSSL binaries are needed to start PowerPath Remote Management Component"
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Symptoms
PowerPath for Windows 6.4 Installation generates an error
OpenSSL binaries are needed to start PowerPath Remote Management Component. Please refer to the PowerPath Installation and Administration Guide for more details on downloading OpenSSL from third party vendor sites.
Cause
PowerPath 6.4 does not ship third party OpenSSL binaries. This issue should not occur if a previous version of PowerPath had already been present
Resolution
Either do not install the PowerPath Remote Management Component
Or install a third party 1.0x version of OpenSSL prior to the installation of PowerPath
Or install a third party 1.0x version of OpenSSL prior to the installation of PowerPath
Additional Information
Page 4 of the PowerPath 6.4 Release notes
OpenSSL removal
OpenSSL is needed to start EMC PowerPath Remote Management Component service.
Install OpenSSL 1.0.x version library in the default windows system directory C:\Windows\System32 for remote management feature to work.
Page 12 of the PowerPath 6.4 Installation and Administration Guide
Beginning with the 6.4 release of PowerPath for Windows, Open SSL 1.0.x has to be manually installed in the default windows system directory (C:\Windows \System32) for the Remote Management to work. Open SSL is required for the EMC PowerPath Remote Management component service to start. If Open SSL is installed after PowerPath installation, start the EMC PowerPath Remote Management component service manually.
If you do successfully install the PowerPath Remote Management Component without the OpenSSL binaries present then the PowerPath Remote Management Component service will crash with an error in the Application event log
Date Time Information xxxxxxxx 1001 Windows Error Reporting Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: EmcpMgmtComp.exe P2: 5.7.4.607 P3: 53d62733 P4: KERNELBASE.dll P5: 6.3.9600.18938 P6: 5a7ddf0a P7: 000006b5 P8: 0000000000008eac P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_EmcpMgmtComp.exe_ae9c6965d148fb7d962989fd7454d4528a4aff1_96e2e630_04e739c6 Analysis symbol: Rechecking for solution: 0 Report Id: 6b9382d5-40e4-11e9-8186-288023aca9fb Report Status: 4100 Hashed bucket:
To resolve the above either OpenSSL Binaries should be installed or the EMC PowerPath Remote Management Component should be removed/uninstalled
OpenSSL removal
OpenSSL is needed to start EMC PowerPath Remote Management Component service.
Install OpenSSL 1.0.x version library in the default windows system directory C:\Windows\System32 for remote management feature to work.
Page 12 of the PowerPath 6.4 Installation and Administration Guide
Beginning with the 6.4 release of PowerPath for Windows, Open SSL 1.0.x has to be manually installed in the default windows system directory (C:\Windows \System32) for the Remote Management to work. Open SSL is required for the EMC PowerPath Remote Management component service to start. If Open SSL is installed after PowerPath installation, start the EMC PowerPath Remote Management component service manually.
If you do successfully install the PowerPath Remote Management Component without the OpenSSL binaries present then the PowerPath Remote Management Component service will crash with an error in the Application event log
Date Time Information xxxxxxxx 1001 Windows Error Reporting Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: EmcpMgmtComp.exe P2: 5.7.4.607 P3: 53d62733 P4: KERNELBASE.dll P5: 6.3.9600.18938 P6: 5a7ddf0a P7: 000006b5 P8: 0000000000008eac P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_EmcpMgmtComp.exe_ae9c6965d148fb7d962989fd7454d4528a4aff1_96e2e630_04e739c6 Analysis symbol: Rechecking for solution: 0 Report Id: 6b9382d5-40e4-11e9-8186-288023aca9fb Report Status: 4100 Hashed bucket:
To resolve the above either OpenSSL Binaries should be installed or the EMC PowerPath Remote Management Component should be removed/uninstalled
Products
PowerPath for WindowsArticle Properties
Article Number: 000168260
Article Type: Solution
Last Modified: 17 Oct 2025
Version: 3
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