PowerPath for AIX 6.4: powerdd: MpxPeriodicCallbackDaemon race condition crash

Summary: PowerPath for AIX 6.4: powerdd: MpxPeriodicCallbackDaemon race condition crash

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Symptoms



Dell EMC SW: PowerPath for AIX 6.4

CRASH INFORMATION:
CPU 16 CSA F00000002FF47600 at time of crash, error code for LEDs: 30000000
pvthread+010300 STACK:
[F1000000C07A8608]powerdd:PowerEnqueue+000028 (F1000000C04DFEF0, 0000000000000000)
[F1000000C07AAC0C]powerdd:PowerGetSemaNew+00020C (F1000000C04DFE90, 0000000100000001)
[F1000000C07AAD78]powerdd:PowerGetSema+000018 (F1000000C04DFE90)
[F1000000C04D249C]mpxext:MpxGetHostInfo+00009C (F1000000C04DFF60, F1000000C04DC940)
[F1000000C049815C]mpxext:MpxDeviceMountStatsRpt+00005C (F1000A03F0900800, 15C06FB653F3BC50)
[F1000000C049AA6C]mpxext:MpxPeriodicCallout+001EEC (F1000A03F01C2100)
[F1000000C07AD4CC]powerdd:PowerServiceDaemonQ+00010C (F1000A03F06D3E00)
[F1000000C07CDCD4]powerdd:PowerServiceDaemonQWrap+000074 (0000000000000000, 0FFFFFFFF3FFFFF0,
  0000000800000008)

[00014D70].hkey_legacy_gate+00004C ()
[0029B310]procentry+000010 (??, ??, ??, ??)
[kdb_real_mem] no real storage @ FFFFFFFFFFF5D50
(16)> th
               SLOT NAME    STATE   TID PRI  RQ CPUID CL WCHAN
pvthread+010300 259*MpxPerio RUN  103006B 03C  16        0
NAME................ MpxPeriodicCallbackDaemon
FLAGS............... KTHREAD
..
(16)> vmlog
Most recent VMM errorlog entry
Error id              = DSI_PROC
Exception DSISR/ISISR = 000000000A000000
Exception srval       = 00007FFFFFFFD080
Exception virt addr   = 0000000000000008
Exception value       = 00000086 EXCEPT_PROT
(16)>


Cause

PowerPath for AIX 6.4 bug

A race condition due to a NULL de-reference in the thread involving multiple function calls from PowerPath 6.4 code.

Resolution

Workaround
Disable the "device in use to array report" feature.

Fix
Fixed in PowerPath for AIX 7.0 which is currently available for download at the support site.

Additional Information

The following command can be used to disable the device in use to array report feature:
powermt set dev_inuse_to_array_report=off class=symm

The following command can be used to confirm that the device in use to array report feature is disabled:
# powermt display options

        Show CLARiiON LUN names:      true

        Path Latency Monitor: Off

        Performance Monitor: disabled

        Autostandby:  IOs per Failure (iopf): enabled
                      iopf aging period     : 1 d
                      iopf limit            : 6000

        Storage
        System Class  Attributes
        ------------  ----------

        Symmetrix     periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = off
                      auto host registration = enabled
                      autopath mask counter = enabled
                      autopath array controlled counter = enabled
                      device to array performance report = enabled
                      device in use to array report = disabled


This bug is specific to PowerPath for AIX 6.4.

This is an isolated corner case, the chance of hitting the issue is remote. 

Note: If you are running any microcode version below 5978.221.221 then there won't be any functionality impact. 
If you running microcode 5978.221.221 above this version then turning this parameter off, a storage admin will 
not know if the device is in use or not from the SYMM array perspective.

Article Properties
Article Number: 000168802
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  4
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