NVP-vProxy: FLR, "filesystems: 'name-unknown' dosyası VM'ye yüklenemiyor"

Summary: Dosya düzeyinde geri yükleme (FLR), Sanal Makine Disklerini (VMDK'ler) "filesystems: 'name-unknown' dosyası VM'ye yüklenemiyor" mesajı.

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Symptoms

NetWorker VMware Protection (NVP) çözümü vProxy Cihazıyla yapılandırılmıştır. Bir sanal makinenin (VM) dosya düzeyinde geri yüklemesi (FLR), VMDK'yı hedef VM'ye bağlayamıyor. FLR bağlama oturumu günlüğünde şu gösterilir:

YYYY-MM-DD HH:MM:SS INFO:   [99] Found virtual machine '[VM_NAME]' with MORef 'vm-####'.
YYYY-MM-DD HH:MM:SS INFO:   [99] Adding VMDKs to VM '[VM_NAME]' (vm-####)
YYYY-MM-DD HH:MM:SS INFO:   [99] Added VMDKs to VM '[VM_NAME]' (vm-####).
YYYY-MM-DD HH:MM:SS INFO:   [99] Mounting disks on VM '[VM_NAME]' (vm-####)
YYYY-MM-DD HH:MM:SS ERROR:  [99] Unable to upload file 'name-unknown' to VM '[VM_NAME]' (vm-####): Command 'C:\Program Files (x86)\EMC\vProxy FLR Agent\bin\vflragentc.exe' terminated with exit code 2.
YYYY-MM-DD HH:MM:SS INFO:   [99] Unmounting after mount failure: Could not mount VMDKs onto VM '[VM_NAME]' (vm-####) filesystems: Unable to upload file 'name-unknown' to VM '[VM_NAME]' (vm-####): Command 'C:\Program Files (x86)\EMC\vProxy FLR Agent\bin\vflragentc.exe' terminated with exit code 2.
Hedef VM'de C:\Program Files (x86)\EMC\vProxy FLR Agent\logs\vflragentd\vflragentd.log Gösterir:
YYYY/MM/DD HH:MM:SS Recover agent Upgrade
YYYY/MM/DD HH:MM:SS Starting [C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\vflragentd-upgrade-2012.exe C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\emc-vProxy-FLRAgent.msi C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\vflragentd-upgrade-2012.exe.out]
YYYY/MM/DD HH:MM:SS [PID 5356] Performing FLR Agent upgrade (C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\emc-vProxy-FLRAgent.msi C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\vflragentd-upgrade-2012.exe.out)
YYYY/MM/DD HH:MM:SS Running [msiexec.exe /fvomus C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\emc-vProxy-FLRAgent.msi /Lweamruc! C:\Program Files (x86)\EMC\vProxy FLR Agent\logs\upgrade.log]
YYYY/MM/DD HH:MM:SS =====Output from agent upgrade:
YYYY/MM/DD HH:MM:SS Command execution error: exit status 1603
=== Logging started: MM/DD/YYYY HH:MM:SS ===
Error 1316. The specified account already exists.
=== Logging stopped: MM/DD/YYYY HH:MM:SS ===
YYYY/MM/DD HH:MM:SS =====End of output
YYYY/MM/DD HH:MM:SS [PID 5356] FLR Agent upgrade processing completed.
YYYY/MM/DD HH:MM:SS 'C:\Program Files (x86)\EMC\vProxy FLR Agent\tmp\vflragentd-upgrade-2012.exe' finished with error: <nil>

Hedef VM'de C:\Program Files (x86)\EMC\vProxy FLR Agent\logs\vflragentd\vflragentd-upgrade-####.exe.out ve upgrade.log göstermek:
=== Logging started: MM/DD/YYYY HH:MM:SS ===
Error 1316. The specified account already exists.
=== Logging stopped: MM/DD/YYYY HH:MM:SS ===

Cause

vProxy'ler yükseltildi ve Dell FLR Aracısı yükseltmesi hedef VM'de başarısız oldu. Dell FLR Aracısı yükseltme hatasının nedeni bilinmiyor. 

Microsoft Windows Installer (msiexec.exe), Dell FLR Agent yükseltmesini çalıştıramaz ve Windows çıkış durumu 1603 (Kurulum sırasında önemli hata) oluşturur. Dell FLR Aracısı çıktı dosyası, önemli hatanın Windows çıkış durumu 1316 (Belirtilen hesap zaten var) ile ilgili olduğunu gösterir.

Resolution

Geçici çözüm:
Hedef VM'de oturum açın ve Dell FLR Aracısını manuel olarak kaldırın. Sonraki FLR, yeni bir Dell FLR Aracısı kurulumu gerçekleştirir.

Aşağıdaki Knowledge Base makalesinde, FLR Aracısı'nın bir Sanal Makineye manuel olarak nasıl yükleneceğiyle ilgili ayrıntılar verilmektedir.

Additional Information

Bu içerik 15 dilde çevrilmiştir: 
https://downloads.dell.com/TranslatedPDF/CS_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/DA_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/DE_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/ES-XL_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/FI_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/FR_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/IT_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/JA_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/KO_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/NL_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/NO-NO_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/PL_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/PT-BR_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/RU_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/SV_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/TR_KB540824.pdf
https://downloads.dell.com/TranslatedPDF/ZH-CN_KB540824.pdf

Products

NetWorker
Article Properties
Article Number: 000170937
Article Type: Solution
Last Modified: 04 Nov 2025
Version:  5
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