Avamar: VDP: FLR webpage Error http status 404

Summary: VDP Version 6.1.1-19

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Symptoms



Unable to open the FLR webpage for VDP.
The following error shows up while browsing for flr on https://<VDP_IP>:8543/flr:

Error : HTTP Status 404 - /flr/

type status report 
message /flr 
description the requested resource is not available.


kA2j0000000RLG4CAO_3_0

Cause

The flr.war file is missing from two different locations:

/usr/local/avamar-tomcat-7.0.59/webapps/  
and 
/usr/local/avamar/lib/

Resolution

1. Log in to the VDP as root user.
2. Copy the flr.war file from /usr/local/vdr/flr/lib/flr.war
 
cp -p /usr/local/vdr/flr/lib/flr.war /usr/local/avamar/lib/
cp -p /usr/local/vdr/flr/lib/flr.war /usr/local/avamar-tomcat-7.0.59/webapps/

3. Set correct permissions on the files:

chmod 700 /usr/local/avamar-tomcat-7.0.59/webapps/flr.war
chmod 755 /usr/local/avamar/lib/flr.war

4. Verify permissions:

ls -l /usr/local/avamar-tomcat-7.0.59/webapps/flr.war

Sample output:

-rwx------ 1 root root 47331290 Oct 21  2015 /usr/local/avamar-tomcat-7.0.59/webapps/flr.war

ls -l /usr/local/avamar/lib/flr.war

Sample output:

-rwxr-xr-x 1 root root 47331290 Oct 21  2015 /usr/local/avamar/lib/flr.war

5. Restart services:

service vmwareflr restart 
emwebapp.sh --restart

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000171454
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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