NVP-vProxy: nsrvproxy_mgmt-opgradering mislykkes med en VISD-statusfejl

Summary: Kommandolinjeværktøjet nsrvproxy_mgmt geninstallation kan ikke opgradere vProxy-enheden med en VISD-statusfejl (vProxy Infrastructure Service Daemon).

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Symptoms

NetWorker VMware Protection-løsningen (NVP) er konfigureret med vProxy-enheden. nsrvproxy_mgmt geninstallation af kommandolinjeværktøjet kan ikke opgradere vProxy-enheden med:

160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h [VPROXY_NAME] -z **** -f '
161335:nsrvproxy_mgmt: Starting '[VPROXY_NAME]' vProxy redeployment on '[VCENTER_NAME]' vCenter.
NSR VMware proxy resource on '[VPROXY_NAME]' deleted.
MM/DD/YY HH:MM:SS libCURL SSL support is Enabled.
185516:nsrvproxy_mgmt: Vproxy Upgrade: Cannot get desired Visd status for Redeploy request. Either an error occured or Visd was unable to process request in expected time.
186879:nsrvproxy_mgmt: Downloaded logs for VISD upgrade session.186882:nsrvproxy_mgmt: Deleted VISD upgrade session.
186883:nsrvproxy_mgmt: Will attempt to re-register original vProxy.
161332:nsrvproxy_mgmt: Starting '[VPROXY_NAME]' vProxy registration to '[NSR_NAME]' NetWorker server.
187926:nsrvproxy_mgmt: Redeployed vProxy '[VPROXY_NAME]' with warning(s): vProxy Redeployment failed with error(s) : Vproxy Upgrade: Cannot get desired Visd status for Redeploy request. Either an error occured or Visd was unable to process request in expected time.
.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.
Sessionsloggen for nsrvproxy_mgmt under /nsr/logs/adhoc/nsrvproxy_mgmt Mappen viser: 
YYYY-MM-DDTHH:mm:SS-TZ INFO:   [@(#) Build number: 127] Connected to session on vCenter '[VCENTER_NAME]' Version '6.7.0 build-14070654, API:6.7.2', Uuid:E35A030D-2B1B-467F-8201-C2B3AC0E83D1.
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 127] Failed to find virtual machine with DNS name "[VPROXY_NAME]".
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 127] Unable to find by DNS Name the vProxy '[VPROXY_NAME]' in vCenter '[VCENTER_NAME]'.
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 127] Unable to locate the vProxy in the vCenter server [VCENTER_NAME] with MORef id .
YYYY-MM-DDTHH:mm:SS-TZ INFO:   [@(#) Build number: 127] Disconnected from session on vCenter '[VCENTER_NAME]'.
NetWorker-serveren kan løse vProxy-enheden (kort navn, FQDN, IP-adresse) korrekt, og vProxy-enheden tændes i VMware vSphere-miljøet.

Cause

Den nøjagtige årsag er ikke kendt; problemet ser dog ud til at være relateret til vProxy Guest-operativsystemets kommunikation med dets virtuelle maskine VMware Tools. 

Resolution

Løsning:
Genstart gæsteoperativsystemet vProxy-enhedens virtuelle maskine i VMware vSphere-miljøet, og kør kommandoen nsrvproxy_mgmt geninstallation fra NetWorker-serveren.

Products

NetWorker
Article Properties
Article Number: 000173346
Article Type: Solution
Last Modified: 17 Nov 2025
Version:  4
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