AppSync: A push or install of the AppSync Plugin to a linux host has failed.
Summary: Installation of the AppSync Plugin on a Linux host fails, showing verification errors and a decompression error in the server log because the required BZip2 package is missing.
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Symptoms
Installing the AppSync Plugin on a Linux host is failing.
Server Log:
<DATE> INFO [Thread-2824 (HornetQ-client-global-threads-1442655418)] [com.emc.archway.service.sshservice.SshServiceBean] [appsync-server] [] 4d182c3d-4d52-43f4-96ac-50fc45f8c7d1->>> Verifying:
acp: FAILED open or read
library.zip: FAILED open or read
generic/oracle.pyc: FAILED open or read
linux/host.pyc: FAILED open or read
<DATE> INFO [Thread-2824 (HornetQ-client-global-threads-1442655418)] [com.emc.archway.service.sshservice.SshServiceBean] [appsync-server] [] 4d182c3d-4d52-43f4-96ac-50fc45f8c7d1->>> Decompressing:
<DATE> ERROR [Thread-2824 (HornetQ-client-global-threads-1442655418)] [com.emc.archway.service.sshservice.SshServiceBean] [appsync-server] [] 4d182c3d-4d52-43f4-96ac-50fc45f8c7d1->>> Decompression of Appsync binaries failed with the error:
tar (child): bzip2: Cannot exec: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
acp: FAILED open or read
library.zip: FAILED open or read
generic/oracle.pyc: FAILED open or read
linux/host.pyc: FAILED open or read
<DATE> INFO [Thread-2824 (HornetQ-client-global-threads-1442655418)] [com.emc.archway.service.sshservice.SshServiceBean] [appsync-server] [] 4d182c3d-4d52-43f4-96ac-50fc45f8c7d1->>> Decompressing:
<DATE> ERROR [Thread-2824 (HornetQ-client-global-threads-1442655418)] [com.emc.archway.service.sshservice.SshServiceBean] [appsync-server] [] 4d182c3d-4d52-43f4-96ac-50fc45f8c7d1->>> Decompression of Appsync binaries failed with the error:
tar (child): bzip2: Cannot exec: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
Cause
The required BZip2 package was not installed on the Linux host.
Resolution
Install the required BZip2 package.
Refer to the AppSync install guide for Linux deployment requirements for additional information.
Refer to the AppSync install guide for Linux deployment requirements for additional information.
Additional Information
The most appropriate error found in the AppSync Server log indicating this issue is:
Decompression of Appsync binaries failed with the error
Affected Products
AppSyncProducts
AppSyncArticle Properties
Article Number: 000174091
Article Type: Solution
Last Modified: 09 Dec 2025
Version: 4
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