Avamar - Changing keystore password is not supported

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



--Customer changed rmi_ssl_keystore password and mcs went down. 
--MCS could be recovered only when customer reset password to default. 

Cause

All Avamar Keystore passwords are hard coded and cannot be changed.

Resolution

--In Avamar, all keystores passwords are hard coded and cannot be changed to custom password
--This is applicable to all Avamar versions available till now(19.x, 18.x 7.x)

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000175096
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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