Dell Command Integration Suite for System Center or Dell Command Intel vPro Applications Not Installing on Non-English Operating Systems

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Dell Command | Integration Suite for System Center or Dell Command | Intel vPro

When you try to install the Dell Command | Integration Suite for System Center or Dell Command | Intel vPro applications on a Non-English Operating System (OS). You may receive a 1609 error (Figure 1 & 2).

Dell Command | Integration Suite for System Center Error:

Figure 1

Dell Command Intel vPro Error:

Figure 2
 

In the logs it displays:

Error 1609. An error occurred while applying security settings. Users is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click Retry, or Cancel to end the install. Unable to locate the user's SID, system error 1332"

Solution

The current workaround for this behavior is to create a User Group called "Users" (English word):

1. Open "Active Directory Users and Computers (How to Open Active Directory Users and Computers )".
2. Navigate to the Folder of [Domain] -> Built in.
3. Create a Group called "Users".
4. Once you create the new group "Users", map the Members of your group to be the same members as the equivalent language Users group. (French is Utilisateurs Group for Example)
5. Install application.

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