Avamar - Proxy Deployment Manager (PDM) önerisi şu dahili hatayla başarısız oluyor: "java.lang.ArrayIndexOutOfBoundsException: -1"
Summary: Avamar - Proxy Deployment Manager (PDM) önerisi şu dahili hatayla başarısız oluyor: "java.lang.ArrayIndexOutOfBoundsException: -1"
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Symptoms
Avamar 19.3'te (veya üzeri sürümlerde), PDM önerisi dahili hata vererek başarısız oluyor:
Avamar Server'daki /usr/local/avamar/var/log/vcs/deploymanager.log günlüğünde şu java istisnası gösterilir: "ava.lang.ArrayIndexOutOfBoundsException: -1".
Avamar Server'daki /usr/local/avamar/var/log/vcs/deploymanager.log günlüğünde şu java istisnası gösterilir: "ava.lang.ArrayIndexOutOfBoundsException: -1".
2020-12-10T11:21:51.378+0200 INFO [cTaskExecutor-1][ util.MCCipherUtil# getResultValue]: jarPath==/usr/local/avamar-tomcat-8.5.57/webapps/deploymanager/WEB-INF/vcs-util.jar 2020-12-10T11:21:52.572+0200 INFO [cTaskExecutor-1][ util.MCCipherUtil# getResultValue]: proc.exitValue():0 2020-12-10T11:21:52.574+0200 ERROR [cTaskExecutor-1][CredentialsMcConnectionFactory# newMcConnection]: Error connecting to mc service java.lang.ArrayIndexOutOfBoundsException: -1 at com.emc.avamar.vmware.util.MCCipherUtil.getResultValue(MCCipherUtil.java:110) at com.emc.avamar.vmware.util.MCCipherUtil.getMCRootPW(MCCipherUtil.java:35) at com.emc.avamar.vmware.deploymanager.service.impl.DefaultCredentialsMcConnectionFactory.newMcConnection(DefaultCredentialsMcConnectionFactory.java:77) at com.emc.avamar.vmware.deploymanager.service.impl.UserSessionService.login(UserSessionService.java:121)
Cause
Avamar 19.3'te yeni bir RSA kasası kullanıma sunuldu:
/usr/local/avamar/var/lockbox/avlockbox.clb
Öğe NULL (Boş) durumunda alınırken java.lang.ArrayIndexOutOfBoundsException istisnası meydana gelir.
/usr/local/avamar/var/lockbox/avlockbox.clb
Öğe NULL (Boş) durumunda alınırken java.lang.ArrayIndexOutOfBoundsException istisnası meydana gelir.
Resolution
Avamar Server'da kök kullanıcının "Avamar Server" parolasını değiştirmek için change-password komutunu çalıştırın. Bu komut, kasa durumunu düzeltecektir. NOT: 1. "change-password" komutu gsan/mcs hizmetlerini yeniden başlatacaktır. 2. Aynı parolayı kullanmak sorunu düzeltecektir.
root@ave193:~/#: change-passwords [change-passwords version 2.1] Identity added: /root/.ssh/rootid (/root/.ssh/rootid) Identity added: /root/.ssh/rootid (/root/.ssh/rootid) Do you wish to specify one or more additional SSH passphrase-less private keys that are authorized for root operations? Answer n(o) here unless there are known inconsistencies in ~root/.ssh/authorized_keys files among the various nodes. Note that the following key will be used automatically (i.e., there is no need to re-specify it here): /root/.ssh/rootid y(es), n(o), h(elp), q(uit/exit): y -------------------------------------------------------- Please enter a list of paths to SSH private keys, one per line. These keys should be passphrase-less. Tilde references are permitted in the paths. Example: ~/.ssh/dpnid.orig Press Enter or Return after each response. An empty response (a blank line) ends the list. [00] You entered nothing. Is that what you intended? y(es), n(o), q(uit/exit): y -------------------------------------------------------- The following is a test of OS root authorization with the currently loaded SSH key(s). If the authorization test fails, then you might be missing an appropriate private key, e.g., rootid or dpnid. -> In that event, re-run this program and, when prompted, specify as many SSH private key files as are necessary in order to complete root operations. Starting root authorization test with 600 second timeout... End of root authorization test. -------------------------------------------------------- Change OS (login) passwords? y(es), n(o), q(uit/exit): n -------------------------------------------------------- Generate new SSH keys? y(es), n(o), h(elp), q(uit/exit): n -------------------------------------------------------- Change Avamar Server passwords? y(es), n(o), q(uit/exit): y -------------------------------------------------------- Please enter the CURRENT server password for "root" (Entering an empty (blank) line twice quits/exits.) > Checking Avamar Server root password (1200 second timeout)... Avamar Server current root password accepted. -------------------------------------------------------- Change Avamar Server password for "MCUser"? y(es), n(o), q(uit/exit): n -------------------------------------------------------- Change Avamar Server password for "root"? y(es), n(o), q(uit/exit): y Please enter a new Avamar Server password for user "root". (Entering an empty (blank) line twice quits/exits.) > Enter the same Avamar Server password again. (Entering an empty (blank) line twice quits/exits.) > Accepted Avamar Server password for "root". -------------------------------------------------------- Change Avamar Server password for "repluser"? y(es), n(o), q(uit/exit): n -------------------------------------------------------- Please enter the CURRENT server password for "MCUser" (Entering an empty (blank) line twice quits/exits.) > Checking Avamar Server MCUser password (1200 second timeout)... Avamar Server current MCUser password accepted. -------------------------------------------------------- Change the viewuser password? y(es), n(o), h(elp), q(uit/exit): n -------------------------------------------------------- Do you wish to proceed with your changes on the selected node? Answering y(es) will proceed to make changes. Answering n(o) or q(uit) will not proceed. y(es), n(o), q(uit/exit): y Changing Avamar Server passwords... Suspending maintenance cron jobs Checking Administrator Server status... Stopping Administrator Server... Changing the passwords for the local Avamar Server... The passwords for the local Avamar Server have been changed. Starting process of updating Administrator and Enterprise Manager configurations... Running script to update Administrator and Enterprise Manager configurations on node 0.s... [Logging to /usr/local/avamar/var/change-passwords.log...] Done with updating Administrator configuration on node 0.s... Starting process of updating client configurations... Running script to update client configuration on all... [Logging to /usr/local/avamar/var/change-passwords.log...] Updating client configuration on node 0.0... Done updating client configuration on 0.0... Starting process of updating mccli configuration files... Running script to update mccli configuration files on node set "0.0"... [Logging to /usr/local/avamar/var/change-passwords.log...] Done with updating mccli configuration files on node 0.0... Checking Administrator Server status... Starting Administrator Server... Resuming maintenance cron jobs Stopping EMT subsystem Starting EMT subsystem -------------------------------------------------------- Done. NOTLAR: - If mccli (the Administrator command line interface) is used from any remote user accounts, then please update the password in each remote account's copy of the mccli preferences/configuration file, typically ~USER/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml. - Please be sure to resume schedules via the Administrator GUI or via 'dpnctl start sched'.
Additional Information
Benzer "PDM internal error" (PDM dahili hatası) sorunu için bkz. KB 181136 - Avamar - Proxy Deployment Manager (PDM) önerisi şu hata sebebiyle dahili hata vererek başarısız oluyor: "org.apache.axis2.AxisFault: Socket is closed" (İngilizce)
Affected Products
AvamarArticle Properties
Article Number: 000181440
Article Type: Solution
Last Modified: 30 Nov 2022
Version: 4
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