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Avamar - 升級後,複寫無法啟動並顯示錯誤訊息「Failed to initiate replication because no proxy was found to service the job.」。

Summary: 升級 Avamar 伺服器後,複寫將不會啟動,錯誤訊息會以代碼 30978 出現提示,並在說明中指出「Failed to initiate replication because no proxy was found to service the job.」。

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Article Content


Symptoms

複寫將不會開始或排入佇列,每當您嘗試手動執行它時,都收到下列錯誤:



此外在 /usr/local/avamar/var/client/avagent.log 下的 avagent 記錄檔不是最新的,其中的最後一個項目是在伺服器升級之前。

Cause

需要進一步調查才能判斷原因,但在工作流程期間或之後,Avagent 服務似乎並未正確重新開機。

Resolution

重新開機 avagent 服務,然後再試一次。

1- 以系統管理員身分登入工具節點,然後切換至根使用者:
su -

2- 重新啟動 avagent 服務:
服務 avagent 重新開機

3- 確認 avagent 現已啟動並執行中:
服務 avagent 狀態

4- 檢查 avagent 記錄,並確認其為最新狀態:
ls -lthr /usr/local/avamar/var/client/avagent.log

5- 再次執行複寫。

Article Properties


Affected Product

Avamar

Product

Avamar

Last Published Date

01 Aug 2021

Version

3

Article Type

Solution