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Avamar — 升级后,复制无法启动,并显示错误消息“Failed to initiate replication because no proxy was found to service the job.”(未能启动复制,因为找不到代理来服务作业。)

Summary: 升级 Avamar Server 后,复制将不会启动,系统提示错误消息和代码 30978,并在说明中显示“Failed to initiate replication because no proxy was found to service the job.”(未能启动复制,因为找不到代理来服务作业。)

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Article Content


Symptoms

复制将不会启动或排队,每当您尝试手动运行复制时,会收到此错误:



此外,/usr/local/avamar/var/client/avagent.log 下的 avagent 日志不是最新的,并且其中的最后一个条目是在服务器升级之前。

Cause

还需要进一步调查以确定原因,但原因看起来似乎是在工作流期间或之后 Avagent 服务未正确重新启动。

Resolution

重新启动 avagent 服务并重试。

1- 以管理员身份登录实用程序节点并切换到根用户:
su -

2- 重新启动 avagent 服务:
服务 avagent 重新启动

3- 确认 avagent 已启动并正在运行:
服务 avagent 状态

4- 检查 avagent 日志并确认它是最新的:
ls -lthr /usr/local/avamar/var/client/avagent.log

5- 再次运行复制。

Article Properties


Affected Product

Avamar

Product

Avamar

Last Published Date

01 Aug 2021

Version

3

Article Type

Solution