Data Domain: Opgradering mislykkes med fejlen "Opgradering allerede i gang"

Summary: Opgradering mislykkes med fejlmeddelelsen "opgraderingen er allerede i gang".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Følgende fejlmeddelelse modtages, når du forsøger at opgradere:

# system upgrade 6.2.1.30-663869.rpm
    ** This command is deprecated and will be unavailable in future releases.
    Use 'system upgrade start' or 'system upgrade precheck' instead.

    The 'system upgrade' command upgrades the Data Domain OS. File access
    is interrupted during the upgrade. The system reboots automatically
    after the upgrade.
    Are you sure? (yes|no) [no]: yes

    ok, proceeding.

    **** Upgrade failed: another upgrade is in progress.

Cause

Denne fejl opstår kun på DD HA-konfigurationer. Netværksrouting og HA-kode kan påvirke peer-nodekommunikation og forårsage RPC-fejl ved kørsel af CLI (Command Line Interface). I logfilerne ses poster som nedenfor:
[messages.engineering]
Oct 13 13:07:58 localhost reg_async[29701]: NOTICE: Run: chroot /ddr/aspirin-rootfs-CentOS/ /bin/bash -c 'while ip rule delete table tethMa 2>/dev/null; do :; done; exit 0;' 2>&1
Oct 13 13:08:02 localhost ntpd[28156]: ntpd exiting on signal 15 (Terminated)
Oct 13 13:08:31 localhost reg_async[29701]: INFO: sms_net_route_n_rules_add_n_del: Executing: /bin/bash -c 'while ip rule delete table tethMa 2>/dev/null; do :; done; exit 0;'
Oct 13 13:08:31 localhost reg_async[29701]: NOTICE: Run: chroot /ddr/aspirin-rootfs-CentOS/ /bin/bash -c 'while ip rule delete table tethMa 2>/dev/null; do :; done; exit 0;' 2>&1
Oct 13 13:08:35 localhost ntpd[5250]: ntpd exiting on signal 15 (Terminated)
Oct 13 14:03:44 localhost ddsh: NOTICE: cmd scp -t /ddr/var/releases/ exited with 0:
Oct 13 14:05:02 localhost ddsh: NOTICE: MSG-DDSH-00017: autosupport: command "ddboost fc group show detailed" exited with code: 41
Oct 13 14:20:14 localhost ddsh: NOTICE: MSG-DDSH-00017: (tty=pts/0, session=20294) root: command "system upgrade 6.2.1.30-663869.rpm" exited with code: 607
Oct 13 14:24:18 localhost ddsh: NOTICE: MSG-DDSH-00017: (tty=pts/0, session=20294) root: command "system upgrade precheck status" exited with code: 607
CLI-fejl kan undgås, hvis HA-peers er konfigureret korrekt.

Resolution

  1. Kontrollér, at HA-parret er konfigureret korrekt ved hjælp af en CIFS-deling eller NFS-eksport. Søg efter følgende fil, og fjern den:
/ddvar/lock/upgrade_lock
  1. Genstart opdateringen.
Hvis ovenstående trin ikke løser problemet, skal du oprette en supportpakke og åbne en sag for teknisk support.

Affected Products

DD OS 6.2
Article Properties
Article Number: 000183667
Article Type: Solution
Last Modified: 21 Mar 2025
Version:  5
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