SRM: VPLEX-Daten fehlen in Berichten

Summary: SRM: VPLEX-Performance- und Kapazitätsdaten fehlen in Berichten

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

In der Datei collecting0-0.log auf VPLEX SRM:
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

SSH-Verbindungsprobleme vom SRM VPLEX-Erfassungshost zum VPLEX-Managementserver.

Resolution

Navigieren Sie auf dem VPLEX SRM-Erfassungshost zum folgenden Verzeichnis:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

Nehmen Sie an  data-retrieval-vvols-cluster1.xml und  data-retrieval-vvols-cluster2.xml die fett markierten Änderungen vor.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

Nehmen Sie an data-retrieval-director-cluster1.xml und data-retrieval-director-cluster2.xml die fett markierten Änderungen vor.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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