SRM: Datos de VPLEX faltantes en los informes
Summary: SRM: Datos de rendimiento y capacidad de VPLEX faltantes en los informes
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Symptoms
En VPLEX SRM collecting0-0.log
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream
Cause
Problemas de conexión SSH desde el host de recopilación de SRM VPLEX al servidor de administración de VPLEX.
Resolution
En el host de recopilación de VPLEX SRM, vaya al siguiente directorio:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf
En data-retrieval-vvols-cluster1.xml y data-retrieval-vvols-cluster2.xml, haga el cambio a negrita.
connection-timeout="300">
@{cluster1.username}
@{cluster1.password}
En data-retrieval-director-cluster1.xml y data-retrieval-director-cluster2.xml, haga el cambio a negrita.
connection-timeout="180">
@{cluster2.username}
@{cluster2.password}
opt/APG/Collecting/Stream-Collector/emc-vplex/conf
En data-retrieval-vvols-cluster1.xml y data-retrieval-vvols-cluster2.xml, haga el cambio a negrita.
connection-timeout="300">
@{cluster1.username}
@{cluster1.password}
En data-retrieval-director-cluster1.xml y data-retrieval-director-cluster2.xml, haga el cambio a negrita.
connection-timeout="180">
@{cluster2.username}
@{cluster2.password}
Affected Products
SRMArticle Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version: 3
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