SRM: Datos de VPLEX faltantes en los informes

Summary: SRM: Datos de rendimiento y capacidad de VPLEX faltantes en los informes

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Symptoms

En VPLEX SRM collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Problemas de conexión SSH desde el host de recopilación de SRM VPLEX al servidor de administración de VPLEX.

Resolution

En el host de recopilación de VPLEX SRM, vaya al siguiente directorio:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

En data-retrieval-vvols-cluster1.xml y data-retrieval-vvols-cluster2.xml, haga el cambio a negrita.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

En data-retrieval-director-cluster1.xml y data-retrieval-director-cluster2.xml, haga el cambio a negrita.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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