SRM : Données VPLEX manquantes dans les rapports

Summary: SRM : Données de performances et de capacité VPLEX manquantes dans les rapports

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dans le journal de collecte 0-0 VPLEX SRM
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Problèmes de connexion SSH à partir de l’hôte de collecte SRM VPLEX sur le serveur de gestion VPLEX.

Resolution

Sur l’hôte de collecte VPLEX SRM, accédez au répertoire suivant :
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

Dans data-retrieval-vvols-cluster1.xml et  data-retrieval-vvols-cluster2.xml, apportez la modification en gras.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

Dans data-retrieval-director-cluster1.xml et data-retrieval-director-cluster2.xml, apportez la modification en gras.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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