SRM : Données VPLEX manquantes dans les rapports
Summary: SRM : Données de performances et de capacité VPLEX manquantes dans les rapports
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Symptoms
Dans le journal de collecte 0-0 VPLEX SRM
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream
SEVERE -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream
Cause
Problèmes de connexion SSH à partir de l’hôte de collecte SRM VPLEX sur le serveur de gestion VPLEX.
Resolution
Sur l’hôte de collecte VPLEX SRM, accédez au répertoire suivant :
opt/APG/Collecting/Stream-Collector/emc-vplex/conf
Dans data-retrieval-vvols-cluster1.xml et data-retrieval-vvols-cluster2.xml, apportez la modification en gras.
connection-timeout="300">
@{cluster1.username}
@{cluster1.password}
Dans data-retrieval-director-cluster1.xml et data-retrieval-director-cluster2.xml, apportez la modification en gras.
connection-timeout="180">
@{cluster2.username}
@{cluster2.password}
opt/APG/Collecting/Stream-Collector/emc-vplex/conf
Dans data-retrieval-vvols-cluster1.xml et data-retrieval-vvols-cluster2.xml, apportez la modification en gras.
connection-timeout="300">
@{cluster1.username}
@{cluster1.password}
Dans data-retrieval-director-cluster1.xml et data-retrieval-director-cluster2.xml, apportez la modification en gras.
connection-timeout="180">
@{cluster2.username}
@{cluster2.password}
Affected Products
SRMArticle Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version: 3
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