SRM: dati VPLEX mancanti dai report

Summary: SRM: dati sulle prestazioni e sulla capacità di VPLEX mancanti nei report

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Symptoms

In VPLEX SRM collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Problemi di connessione SSH dall'host di raccolta VPLEX SRM al server di gestione VPLEX.

Resolution

Nell'host di raccolta SRM VPLEX passare alla directory seguente:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

In data-retrieval-vvols-cluster1.xml e data-retrieval-vvols-cluster2.xml apportare la modifica in grassetto.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

In data-retrieval-director-cluster1.xml e data-retrieval-director-cluster2.xml apportare la modifica in grassetto.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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