SRM: Brak danych VPLEX w raportach

Summary: SRM: Brak danych o wydajności VPLEX i pojemności w raportach

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Symptoms

In the VPLEX SRM collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Problemy z połączeniem SSH między hostem gromadzenia SRM VPLEX a serwerem zarządzania VPLEX.

Resolution

Na hoście gromadzenia VPLEX SRM przejdź do następującego katalogu:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

W plikach data-retrieval-vvols-cluster1.xml i data-retrieval-vvols-cluster2.xml dokonaj zmiany wyróżnionej pogrubionym drukiem.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

W plikach data-retrieval-director-cluster1.xml i data-retrieval-director-cluster2.xml dokonaj zmiany wyróżnionej pogrubionym drukiem.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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