SRM: Dados do VPLEX ausentes dos relatórios

Summary: SRM: Dados de desempenho e capacidade do VPLEX ausentes dos relatórios

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

No SRM VPLEX collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Error while connecting to SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Problemas de conexão SSH do host de coleta do SRM VPLEX para o servidor de gerenciamento do VPLEX.

Resolution

No host de coleta do SRM VPLEX, acesse o seguinte diretório:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

No data-retrieval-vvols-cluster1.xml e data-retrieval-vvols-cluster2.xml faça a alteração em negrito.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

No data-retrieval-director-cluster1.xml e data-retrieval-director-cluster2.xml faça a alteração em negrito.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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