SRM. Данные VPLEX отсутствуют в отчетах

Summary: SRM. Данные о производительности и емкости VPLEX отсутствуют в отчетах

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Symptoms

В журнале VPLEX SRM collecting0-0.log
SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommandOnHost(): Ошибка при подключении к SSHSessionConnection to xxxx:22
java.io.IOException: com.watch4net.apg.ssh.api.exception.SSHException: com.jcraft.jsch.JSchException: Session.connect: java.net.SocketTimeoutException: Read timed out

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster1.username}/get-director-data.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TextDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TextDataset since we don't have any stream

SEVERE     -- [2021-04-06 19:00:59 CST] -- RemoteCommandRetriever::runRemoteCommand(): Unable to retrieve stream on any configured host(s) for command /home/@{cluster2.username}/vvol-collector.py
SEVERE     -- [2021-04-06 19:00:59 CST] -- AbstractStreamHandlerJob::prepareNextStep(): Error executing handler TableDataset
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Skipping handler TableDataset since we don't have any stream

Cause

Проблемы с подключением SSH от хоста сбора данных SRM VPLEX к серверу управления VPLEX.

Resolution

На хосте сбора данных VPLEX SRM перейдите в следующий каталог:
opt/APG/Collecting/Stream-Collector/emc-vplex/conf

В data-retrieval-vvols-Cluster1.xml и data-retrieval-vvols-Cluster2.xml внесите изменения, помеченные жирным шрифтом.

      connection-timeout="300">
       
          @{cluster1.username}
          @{cluster1.password}
       
       
     

In data-retrieval-director-cluster1.xml and data-retrieval-director-cluster2.xml make the change in bold.

                connection-timeout="180">
                   
                        @{cluster2.username}
                        @{cluster2.password}
                   
                   
             

Affected Products

SRM
Article Properties
Article Number: 000185130
Article Type: Solution
Last Modified: 05 Feb 2022
Version:  3
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