Latitude 9420 Running Ubuntu OS Prompts an Error Message After Idle

Summary: This article provides information about Ubuntu operating system prompts "System program problem detected" message after idle on Latitude 9420.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

Dell Latitude 9420 with Ubuntu 18.04 / 180.4 SP1 / 20.04 may report that the computer prompts "System program problem detected" message after idling for a while.

 

Error message

(Figure 1: Error Message)


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Cause

This is expected under Ubuntu, it notifies you of a 'crash' in the computer. It is not a major issue and does not impact the computer. Some programs were unresponsive sometime in the past.


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Resolution

It is an expected behavior.

Click the Cancel button to close the window or click the Report a problem button to report to Linux developers.


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Affected Products

Latitude 9420
Article Properties
Article Number: 000187273
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  4
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