Latitude 9420 Running Ubuntu OS Prompts an Error Message After Idle
Summary: This article provides information about Ubuntu operating system prompts "System program problem detected" message after idle on Latitude 9420.
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Symptoms
Dell Latitude 9420 with Ubuntu 18.04 / 180.4 SP1 / 20.04 may report that the computer prompts "System program problem detected" message after idling for a while.

(Figure 1: Error Message)
Cause
This is expected under Ubuntu, it notifies you of a 'crash' in the computer. It is not a major issue and does not impact the computer. Some programs were unresponsive sometime in the past.
Resolution
It is an expected behavior.
Click the Cancel button to close the window or click the Report a problem button to report to Linux developers.
Affected Products
Latitude 9420Article Properties
Article Number: 000187273
Article Type: Solution
Last Modified: 24 Apr 2025
Version: 4
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