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Intel 11th, 12th, and 13th Generation Processors, No Drives Can Be Found During Windows 10 and Windows 11 Installation

Summary: This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Intel 11th (Tiger Lake - TGL), 12th (Alder Lake - ADL), and 13th (Raptor Lake - RPL) Generation processors use the new Intel Volume Management Device (VMD) technology. It optimizes the storage devices' data processing effectiveness and power consumption.

When you install Windows 10 or Windows 11 Retail, we must load the Intel Rapid Storage Technology (IRST) driver so that you can install Windows. It is normal, not a hardware defect.

If your computer is with the 11th Generation Intel processor, then you experience that Windows cannot find any drives when installing Windows 10. Reference the following troubleshooting steps.


(Figure 1: Windows Setup)

VMD driver Version\ Platform TGL system ADL system RPL system
TGL VMD (18.3.x) Working Not working Not working
ADL VMD (19.2.x) Working Working Not working
RPL VMD (19.5.x) Working Working Working

(Table 1 - Driver Version)

Note: The above table indicates the correct VMD driver version to the respective Intel Processor generation at this moment. Ensure to follow the below guide to locate the latest VMD driver version for the specific system model in the future.

Intel Rapid Storage Technology (IRST) Drivers:

Download and Extract the IRST Drivers

  1. Access the Internet and browse:
  2. Enter the service tag of your computer, then click search.
  3. Click the Drivers & Downloads tab then select the Storage category to find the download for the Intel Rapid Storage Technology Driver.
  4. Click the Download button to download the driver to your computer (Figure 2).
    Selecting the IRST driver download
    (Figure 2: Selecting the IRST driver download)
  5. Double-Click the Intel-Rapid-Storage-Technology-Driver_XXXXX_WIN64_18.1.1.1033_A00_01.EXE file to start the file extraction process (Figure 3).
    Opening the IRST Driver
    (Figure 3: Opening the IRST Driver)
  6. Click the Extract button and select the Dell operating system Recovery Tool USB flash drive to extract the files (Figure 4).
    Extracting the IRST Driver to the USB flash drive.
    (Figure 4: Extracting the IRST Driver to the USB flash drive)
  7. Once the file extraction process completes, click close, and you now have the drivers on the key (Figure 5).
    Close the file extraction window
    (Figure 5: Close the file extraction window)


Install IRST Driver

Note: The images on-screen may differ from those you see in this article. Intel improves and update their drivers and software frequently. The article resolution steps are valid for the latest driver versions.
  1. Connect the USB flash drive which includes the Windows 10 installation media and Intel Rapid Storage Technology (IRST) driver to the target computer.

  2. Restart the Windows 10 or Windows 11 installation process.

  3. Below is the screen Where you want to install Windows and Windows cannot find any drives. Select Load driver. (Figure 1)

    Windows Setup - Load Driver

    (Figure 1: Windows Setup - Load Driver)

  4. Select OK (2).

    Loading driver

    (Figure 2: Loading driver)

  5. Click OK (3).

    Windows Setup - Drivers Not Found

    (Figure 3: Windows Setup - Drivers Not Found)

  6. Select Browse (4), then find the folder (5) where the IRST Drivers were saved and select OK (6). { Path: IRST\F6\VMD\f6vmdflpy-x64 }

    Windows Setup - Driver Folder

    (Figure 4: Windows Setup - Driver Folder)

  7. Select [Intel RST VMD Controller] (7), then select Next (8) to install the driver.

    Windows Setup - Drivers Select

    (Figure 5: Windows Setup - Drivers Select)

  8. After the driver installation is completed, the drive will appear.

    Windows Setup - Drives are Visible

    (Figure 6: Windows Setup - Drives are Visible).

Additional Information

Article Properties

Affected Product

Desktops & All-in-Ones, Laptops

Last Published Date

05 Jun 2024



Article Type

How To