Secureworks Taegis XDR Agent System Requirements

Summary: System requirements must be met when installing the Secureworks Taegis XDR Agent.

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Instructions

This article covers the system requirements for installing the Secureworks Taegis XDR Agent.

Affected Products:

  • Secureworks Taegis XDR
  • Secureworks Taegis ManagedXDR

Affected Versions:

  • Windows Taegis Agent: v1.0.16 and Later
  • Linux Taegis Agent: v1.2.13.0 and Later
  • macOS Taegis Agent: v1.2.13.0 and Later

Affected Operating Systems:

  • Windows
  • Linux
  • macOS

General Requirements

Web Console Supported Browsers:

  • Chrome
  • Edge
  • Firefox
Note: Mobile web browsers are not currently supported.

Network Protocols:

  • TLS: 1.2 or later
  • TCP 80, 443, and 8443

Firewall Allowlist:

Secureworks Taegis XDR Agent requires outbound traffic to be added to the allowlist for:

Source Destination Reason
Web Console Access ctpx.secureworks.com Web Console Access
Taegis Endpoint Agent reg.[ENV].taegiscloud.com Taegis Endpoint Agent Registration Service
Taegis Endpoint Agent wss://sink.[ENV].taegiscloud.com Taegis Endpoint Agent Network Connectivity
Taegis Endpoint Agent for Linux drivers.taegiscloud.com Required for a Linux agent to pull down the correct drivers for the kernel your system is running.
Taegis Endpoint Agent for Windows http://www.microsoft.com/pkiops/crl
http://www.microsoft.com/pkiops/certs
http://crl.microsoft.com/pki/crl/products
http://www.microsoft.com/pki/certs		 Required for CRL revocation checks performed by the operating system on behalf of the Taegis XDR Windows Agent.

Alternatively, you can add *.taegiscloud.com.

Note: [ENV] varies depending on the region that your tenant is in. Replace [ENV] with the appropriate character depending on your tenant location:
  • Use C if your tenant is in US1: https://ctpx.secureworks.com/
  • Use D if your tenant is in US2: https://delta.taegis.secureworks.com/
  • Use E if your tenant is in the EU: https://echo.taegis.secureworks.com/
  • Use F if your tenant is in the USWEST: https://foxtrot.taegis.secureworks.com/

For specific operating system requirements, click Windows, Linux, or macOS for more information.

General Requirements:

  • Local Administration rights are required for installation.

Supported Operating Systems:

  • Server
    • Windows Server 2022
    • Windows Server 2019
    • Windows Server 2016
  • Desktop
    • Windows 11
    • Windows 10

Hardware Requirements:

  • RAM
    • 4 GB
  • CPU
    • Two Cores

General Requirements:

  • Root rights are required for installation.

Supported Operating Systems:

Hardware Requirements:

  • Amazon Linux 2
  • CentOS
    • 7.0
  • Oracle Linux
  • Red Hat Enterprise Linux
    • 7
    • 8
    • 9
  • Ubuntu
    • 18.04
    • 20.04
  • RAM
    • 4 GB
  • CPU
    • Two Cores

General Requirements:

  • Administrative rights are required for installation.

Supported Operating Systems:

  • Ventura 13
  • Monterey 12 (including M1 chipsets)
  • Big Sur 11
  • Catalina 10.5

Hardware requirements:

  • RAM
    • 4 GB
  • CPU
    • Two Cores

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Secureworks
Article Properties
Article Number: 000188296
Article Type: How To
Last Modified: 28 Aug 2023
Version:  9
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