Article Number: 000189382
MyDell Mobile is being discontinued and will no longer be available for download.
To all dedicated users of MyDell Mobile, we thank you for your support. Visit the Dell Knowledge Base article, MyDell Mobile End of Service for additional information.
MyDell Mobile is a free companion app that helps small business owners and admins stay organized with the Dell products in their environment. MyDell Mobile makes it easier to scale your Dell ecosystem and stay up to date in real time.
With MyDell Mobile version 1.2, as an admin, you can:
Devices that MyDell Mobile supports can be found by referencing Products supported by MyDell Mobile from https://www.dell.com/support/home/product-support/product/mydell-mobile/docs.
As an admin, you can create your company profile on MyDell Mobile. The company profile contains information about your organization, which you can use to manage Dell products across your team.
Before registering your company:
To register your company, follow these steps:
As an admin, you can add supported devices and accessories to the inventory. View added devices and accessories on the Devices tab.
To add devices to the inventory, use any of the following methods:
To update your device inventory by automatically syncing current Dell orders associated with the admin email address, follow these steps:
To update your device inventory using order detail information, follow these steps:
To update your device inventory using your device Service Tag, follow these steps:
As an admin, you can manage the inventory by adding or removing Dell devices within the app.
To remove an assigned device from the inventory, follow these steps:
To remove an unassigned device from the inventory, follow these steps:
To remove devices from the inventory, follow these steps:
As an admin, you can assign or unassign one or more team member devices or accessories.
To assign devices, follow these steps:
To unassign devices, follow these steps:
To enable the faster sign‐in feature, you can use any of the following methods:
As an admin, you can invite team members to join and access the app.
To invite your team members, use any of the following methods:
To send an invite from the People tab, follow these steps:
To send an invite from the Profile tab, follow these steps:
As an admin, you can grant or deny access to team members to MyDell Mobile.
To grant or deny access, follow these steps:
When you register your company to MyDell Mobile, the team directory for Google Workspace or Microsoft Active Directory is automatically updated.
To sync your Google Workspace or Microsoft Active Directory, use any of the following methods:
To allow MyDell Mobile to automatically sync the team directory, follow these steps:
To manually sync the team directory with MyDell Mobile, follow these steps:
A company can have multiple admins within MyDell Mobile. All users with the following admin privileges are automatically designated as admins within the app:
Admins can perform the following tasks:
As an admin, you can view and extend the warranty for your device and accessories.
To extend a device warranty, follow these steps:
As an admin, you can delete accounts in MyDell Mobile.
MyDell Mobile
23 Feb 2023
13
How To