Sady Dell Endpoint Security Suite Enterprise a McAfee mohou při každém spuštění upozorňovat na CylanceSvc.exe
Summary: Při použití softwaru Advanced Threat Prevention s programem McAfee Firewall se mohou při každém spuštění zobrazit výstrahy oznamující, že se Cylancesvc.exe pokouší získat přístup k různým procesům společnosti McAfee. Tyto výstrahy mohou generovat e-mailové výstrahy na základě nastavení výstrah. ...
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Symptoms
Poznámka:
- V květnu 2022 dosáhl nástroj Dell Endpoint Security Suite Enterprise ukončení údržby. Tento článek již není společností Dell aktualizován. Více informací naleznete v článku Zásady životního cyklu produktu (konec podpory/životnosti) nástroje Dell Data Security. Máte-li jakékoli dotazy týkající se alternativních článků, obraťte se na prodejní tým nebo na adresu endpointsecurity@dell.com.
- Další informace o aktuálních produktech naleznete v článku Zabezpečení koncového bodu.
Dotčené produkty:
- Dell Endpoint Security Suite Enterprise
Dotčené verze:
- v2.8 až 2.9
Události v C:\Programdata\Dell\Dell Data Protection\DellAgent.log mohou obsahovat položky podobné tomuto:
[04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.
Příkaz McAfee SelfProtection_Activity.log mohou obsahovat položky podobné těmto:
mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9900) ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.
Cause
Podpisový certifikát od společnosti McAfee nerespektuje certifikát Cylance a vyžaduje aktualizaci.
Resolution
Problém je vyřešen v sadě Dell Endpoint Security Suite Enterprise verze 3.0 pro systém Windows.
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Affected Products
Dell Endpoint Security Suite EnterpriseArticle Properties
Article Number: 000189881
Article Type: Solution
Last Modified: 10 Jul 2024
Version: 10
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