Dell Endpoint Security Suite Enterprise und McAfee geben möglicherweise bei jedem Start eine Warnmeldung CylanceSvc.exe aus.

Summary: Wenn Sie Advanced Threat Prevention mit McAfee Firewall verwenden, werden möglicherweise bei jedem Start Warnmeldungen angezeigt, die darauf hinweisen, dass Cylancesvc.exe versucht, auf verschiedene McAfee-Prozesse zuzugreifen. Diese Warnmeldungen können auf den Warnmeldungseinstellungen basierende E-Mail-Warnmeldungen erzeugen. ...

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Symptoms

Hinweis:

Betroffene Produkte:

  • Dell Endpoint Security Suite Enterprise

Betroffene Versionen:

  • Version 2.8 bis 2.9

Konsolenwarnmeldung

Die Ereignisse in der C:\Programdata\Dell\Dell Data Protection\DellAgent.log kann Einträge enthalten, die denen ähneln:

 [04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

Der McAfee SelfProtection_Activity.log kann Einträge wie die folgenden enthalten:

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9900)  ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.

Cause

Das Signaturzertifikat von McAfee erkennt das Cylance-Zertifikat nicht an und erfordert ein Update.

Resolution

Das Problem wurde in Dell Endpoint Security Suite Enterprise 3.0 für Windows behoben.


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Affected Products

Dell Endpoint Security Suite Enterprise
Article Properties
Article Number: 000189881
Article Type: Solution
Last Modified: 10 Jul 2024
Version:  10
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