Dell Endpoint Security Suite Enterprise y McAfee pueden alertar sobre CylanceSvc.exe en cada arranque
Summary: Cuando utiliza Advanced Threat Prevention con McAfee Firewall, es posible que vea alertas en cada arranque que indican que Cylancesvc.exe está intentando acceder a varios procesos de McAfee. Estas alertas pueden generar alertas por correo electrónico que se basan en los ajustes de alertas. ...
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Symptoms
Nota:
- Desde mayo de 2022, Dell Endpoint Security Suite Enterprise alcanzó el final de su período de mantenimiento. Dell ya no actualiza este artículo. Para obtener más información, consulte Política de ciclo de vida útil (Fin de soporte o Final del ciclo de vida) de productos para Dell Data Security. Si tiene preguntas sobre artículos alternativos, comuníquese con el equipo de ventas o al correo endpointsecurity@dell.com.
- Consulte Endpoint Security para obtener información adicional acerca de los productos actuales.
Productos afectados:
- Dell Endpoint Security Suite Enterprise
Versiones afectadas:
- De v2.8 a 2.9
Los eventos en el C:\Programdata\Dell\Dell Data Protection\DellAgent.log Puede tener entradas similares a esta:
[04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.
El comando McAfee SelfProtection_Activity.log puede tener entradas como las siguientes:
mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9896) ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494. mfeesp(7716.9900) ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.
Cause
El certificado de firma de McAfee no respeta el certificado de Cylance y requiere una actualización.
Resolution
Este problema se solucionó en Dell Endpoint Security Suite Enterprise v3.0 for Windows.
Para comunicarse con el equipo de soporte, consulte los números de teléfono de soporte internacionales de Dell Data Security.
Vaya a TechDirect para generar una solicitud de soporte técnico en línea.
Para obtener información y recursos adicionales, únase al foro de la comunidad de seguridad de Dell.
Affected Products
Dell Endpoint Security Suite EnterpriseArticle Properties
Article Number: 000189881
Article Type: Solution
Last Modified: 10 Jul 2024
Version: 10
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