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Article Number: 000189881

Dell Endpoint Security Suite Enterprise ja McAfee voivat antaa hälytyksen CylanceSvc.exe-tiedostosta joka käynnistyksessä

Summary: Kun käytetään McAfee-palomuurin Advanced Threat Prevention -toimintoa, näyttöön saattaa tulla käynnistettäessä hälytys, että Cylancesvc.exe yrittää käyttää monenlaisia McAfee-prosesseja. Nämä hälytykset saattavat luoda hälytysasetusten perusteella sähköpostihälytyksiä. ...

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Article Content

Symptoms

Huomautus:

Tuotteet, joita asia koskee:

Dell Endpoint Security Suite Enterprise

Versiot, joita asia koskee:

2.8–2.9

Konsolin hälytys
Kuva 1: (Englanninkielinen) Hälytys palvelinkonsolissa

The events in the C:\Programdata\Dell\Dell Data Protection\DellAgent.log siinä voi olla seuraavanlaisia merkintöjä:

 [04912] (00008) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfefw.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewc.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00004) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00004) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfeesp.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

 [04912] (00007) W AVAS : received Information threat protection event: BO=SP Id=1092
 [04912] (00007) W AVAS : NT AUTHORITY\SYSTEM ran C:\Program Files\Dell\Dell Data Protection\Advanced Threat Protection\CylanceSvc.exe, which attempted to access the process mfewch.exe, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

pikanäppäimellä McAfee SelfProtection_Activity.log voi sisältää seuraavan kaltaisia merkintöjä:

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEWC.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEESP.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9896)  ApBl.SP.Activity: NT AUTHORITY\SYSTEM ran CYLANCESVC.EXE, which attempted to access MFEFW.EXE, violating the rule "Core Protection - Protect McAfee processes from unauthorized access and termination", and was blocked. For information about how to respond to this event, see KB85494.

mfeesp(7716.9900)  ApBl.SP.Activity: SPRINGSCREATIVE\jcampbe-la ran IE4UINIT.EXE, which tried to access HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\ENABLE BROWSER EXTENSIONS, violating the rule "Web Control - Protect plug-in registry keys and values", and was blocked. For information about how to respond to this event, see KB85494.

Cause

McAfeen allekirjoitusvarmenne ei huomioi Cylance-varmennetta ja tarvitsee päivityksen.

Resolution

Ongelma on korjattu Dell Endpoint Security Suite Enterprise 3.0 -versiossa Windowsille.

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Article Properties

Affected Product

Dell Endpoint Security Suite Enterprise

Last Published Date

15 Dec 2022

Version

7

Article Type

Solution

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