PowerProtect: Falha no backup do Kubernetes com o erro "Unable to create snapshots. Creating VolumeSnapshot exceeds safeguard limit."

Summary: Falha no backup do Kubernetes do PPDM com o erro "Unable to create snapshots. Creating VolumeSnapshot exceeds safeguard limit."

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Symptoms

Falha no backup do Kubernetes do PowerProtect Data Manager. É possível ver o erro "Unable to create snapshots. Creating VolumeSnapshot exceeds safeguard limit." na GUI do PPDM. 
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O erro abaixo pode ser observado nos logs:
2021-08-01T12:02:20Z TRACE: backup-demo: CreateSnapshotsTask: Waiting for snapshot 'backup-demo-2021-08-01-20-00-20-pvc-rook-ceph' to complete ...
2021-08-01T12:12:20Z ERROR: backup-demo: CreateSnapshotsTask: Creating VolumeSnapshot exceeds safeguard limit
...

Cause

Em uma instância em que isso é observado, o external-snapshotter do Kubernetes está instalado no namespace "padrão", o que o torna sem utilidade para outros namespaces.

Resolution

Certifique-se de que o external-snapshotter esteja disponível para os namespaces.

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000190482
Article Type: Solution
Last Modified: 03 Nov 2021
Version:  3
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