Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000191297

How to Export logs from Dell EMC OpenManage Integration for VMware vCenter

Summary: Systems Management Training Video that Covers How to Export logs from Dell EMC OpenManage Integration for VMware vCenter

Article Content

Instructions

This video covers how to Export logs from Dell EMC OpenManage Integration for VMware vCenter.

Link to the Dell Technologies YouTube channel video:
How to Export logs from Dell EMC OpenManage Integration for VMware vCenter


Logs to Consider: 

  • OMIVV Console Logs
  • VCenter Logs
  • ESXi Host logs
  
OMIVV Access points
Name Managed Object URL / How to Access Client protocol
OMIVV Administration Console OMIVV Appliance https://OMIVV_hostname_or_IP/ HTML
Guest VM Console Virtual Machine https://vcenter_hostname_or_IP/
 
Select VMs and Templates / Find OMIVV VM - right-click and select Console
- Admin mode and Read-only mode accessible		 Adobe Flex
HTML5
OMIVV Plug-in OMIVV Management plug-in https://vcenter_hostname_or_IP/
 
Select Icon (in Home / Administration) (Flex)
 
OR under Home / OpenManage Integration Link (HTML5)
 		 Adobe Flex for OMIVV 4.x
HTML5 for OMIVV 5.x

OMIVV Console Logs:

OMIVV Log Basics

  • Called a Troubleshooting Bundle
  • Governs all of the tasks the Appliance is responsible for
  • Most OMIVV, VCenter and ESXI host interactions will be on spectre_VCenter_app.log
  • The spectre_VCenter_app.log rotates and retains a historical chain of 20 logs

Export a Troubleshooting Bundle

  • Connect to OMIVV Admin Console
  • Browse Appliance Management Tab
  • Select Generate Troubleshooting Bundle
image.png
  • Once generated there will be a Download option
 
 VCenter Logs:
 

VCenter Log basics

  • OMIVV and Vcenter plug-in interactions will be logged on  vsphere_client_virgo logs
  • Relevant Log location differs depending on which version of Vcenter is being used
  • Useful in many cases and recommended pulling if VCenter could be a part of the issue
 Pulling Virgo logs
  • WinSCP/SSH into VCSA
Path Filename Client OMIVV version usage
/var/log/vmware/vsphere-ui/logs vsphere_client_virgo.log HTML5 OMIVV 5.x
/var/log/vmware/vsphere-client/logs vsphere_client_virgo.log Flex / Flash OMIVV 4.x
ProgramData\VMware\vCenterServer\logs\vsphere-client\logs vsphere_client_virgo.log Windows Flash OMIVV 4.x
ProgramData\VMware\vCenterServer\logs\vsphere-ui\logs vsphere_client_virgo.log HTML5 OMIVV 5.x
  

VMware Host Logs:

 

ESXi Log basics

  • Called a VMSupport bundle
  • May be useful where only 1 device does not work or isn't reporting correctly
  • In many cases only a DRAC TSR will be needed for these scenarios
 How to collect a VMSupport bundle
  • Inside of the VCenter Web Client, find the Host you want logs from
  • Now Select the Actions drop down, and choose Export System Logs
  • Default choices are fine for the export
  • Finish and start download when you select Export Logs
  • If there are any registration issues, include VCSA logs in addition to ESXI host logs. 

Article Properties

Affected Product

OpenManage Integration for VMware vCenter

Last Published Date

16 Dec 2022

Version

5

Article Type

How To

Back to Top