OpenManage Integration for VMware vCenter: How to Export logs

Summary: Systems Management Training Video that Covers How to Export logs from Dell OpenManage Integration for VMware vCenter.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

This video covers how to Export logs from Dell OpenManage Integration for VMware vCenter.
 

Tutorial On Omivv Log Collection

Duration: 00:08:06 (hh:mm:ss)
When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player.

 


Logs to Consider: 

  • OMIVV Console Logs
  • VCenter Logs
  • ESXi Host logs

  
OMIVV Access points

Name Managed Object URL/How to Access Client protocol
OMIVV Administration Console OMIVV Appliance https://OMIVV_hostname_or_IP/ HTML
Guest Virtual Machine (VM) Console Virtual Machine https://vcenter_hostname_or_IP/
 
Select VMs and Templates/Find OMIVV VM - right-click and select Console
- Admin mode and Read-only mode accessible		 Adobe Flex
HTML5
OMIVV Plug-in OMIVV Management plug-in https://vcenter_hostname_or_IP/
 
Select Icon (in Home/Administration) (Flex)
 
OR under Home/OpenManage Integration Link (HTML5)
 		 Adobe Flex for OMIVV 4.x
HTML5 for OMIVV 5.x

OMIVV Console Logs:

OMIVV Log Basics

  • Called a Troubleshooting Bundle
  • Governs all the tasks the Appliance is responsible for
  • Most OMIVV, VCenter, and ESXI host interactions are on spectre_VCenter_app.log
  • The spectre_VCenter_app.log rotates and retains a historical chain of 20 logs

Export a Troubleshooting Bundle.

  • Connect to OMIVV Admin Console
  • Browse Appliance Management Tab
  • Select Generate Troubleshooting Bundle

vcenter registration

  • Once generated there is a Download option

 
 VCenter Logs:
 

VCenter Log basics

  • OMIVV and Vcenter plug-in interactions are logged on vsphere_client_virgo logs
  • The relevant Log location differs depending on which version of Vcenter is being used
  • Useful often and recommended pulling if VCenter could be a part of the issue

 Pulling Virgo logs

  • WinSCP/SSH into VCSA
Path Filename Client OMIVV version usage
/var/log/vmware/vsphere-ui/logs vsphere_client_virgo.log HTML5 OMIVV 5.x
/var/log/vmware/vsphere-client/logs vsphere_client_virgo.log Flex/Flash OMIVV 4.x
ProgramData\VMware\vCenterServer\logs\vsphere-client\logs vsphere_client_virgo.log Windows Flash OMIVV 4.x
ProgramData\VMware\vCenterServer\logs\vsphere-ui\logs vsphere_client_virgo.log HTML5 OMIVV 5.x

  

VMware Host Logs:

 

ESXi Log basics

  • Called a VMSupport bundle
  • Useful where only one device does not work or is not reporting correctly
  • Often only a DRAC TSR is needed for these scenarios

 How to collect a VMSupport bundle.

  • Inside the VCentered Web Client, find the Host you want logs from
  • Now Select the Actions drop down, and choose Export System Logs
  • Default choices are fine for the export
  • Finish and start download when you select Export Logs
  • If there are any registration issues, include VCSA logs in addition to ESXI host logs. 

Affected Products

C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OpenManage Integration for VMware vCenter, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525 , PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t ...
Article Properties
Article Number: 000191297
Article Type: How To
Last Modified: 10 Apr 2025
Version:  6
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