Symptoms
To confirm if the Upgrade option missing in SDDC Manager, please follow this steps
1. Login to SDDC Manager.
2. Select the Workload Domain to be upgraded.
3. Only option available under Upgrade tab is "Precheck" one .
Please also ensure you are not already running latest VCF on VxRail version as per Dell matrix:
- VCF on VxRail 3.x train
- VCF on VxRail 4.x train
Cause
Dell and VMware repositories are not connected.
Resolution
To troubleshoot this issue, please log into SDDC Manager:
1. Navigate on the Administration tab
2. Navigate to Repository Settings
3. Click on Authenticate on the "My VMware Account Authentication" section
4. Use your VMware credentials and click "Authorize"
5. Click on Authenticate on the "My Dell Account Authentication" section
6. Use your Dell credentials and click "Authorize"
Once these are both authenticate, please allow some time for the bundles to appear on the Upgrade section of the Workload Domain
Please refer to this video:
Affected Products
VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF
Products
VxRail Appliance Family, VxRail V570 VCF, VxRail V570F VCF