Article Number: 000195713
PowerStoreX requires SSH connectivity with its hypervisor and peer hypervisor for proper functionality.
Stopping SSH while the cluster is running leads to no major impact to the system except for the following alert:
Alert Code: 0x0030ba02 Description: Polling Failed for internal M.2 module in slot <undefined>
If SSH is stopped or disabled during the boot process of the PowerStoreX VM, this may lead the PowerStoreX VM to enter service mode and raise the following alerts:
Alert Code: 0x00400107 Description: Node <A/B> entered Service Mode
Alert Code: 0x00304203 Description: Node has stopped
Alert Code: 0x00304404 Description: The node was deactivated (disabled) by user request
Alert Code: 0x0030ba02 Description: Polling Failed for internal M.2 module in slot <undefined>
If there is an unplanned ESX reboot on the ESX that runs System Manager, and SSH is disabled during boot, system alerts stop functioning on appliance.
Workaround:
Always enable SSH and start it on both ESXi hosts on the PowerStoreX.
If the node enters service mode, contact technical support for further assistance.
PowerStore 1000X, PowerStore 3000X, PowerStore 5000X, PowerStore 7000X, PowerStore 9000X
09 Mar 2022
4
Solution