SourceOne Email Management - ElasticSearch 磁碟機容量已滿後，DropDir 的檔案無法處理，並進入迴圈

Summary: 在 ElasticSearch 磁碟驅動器已滿後，DropDir 的檔案無法處理，並進入迴圈。

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Symptoms

ElasticSearch 磁碟驅動器已滿且新增更多空間后，所有 T-UPDS、T-XVLTS 和 Refailed 均無法正常運作，並進入迴圈。

我們在 ExAsElasticIdxObj.exe.log 中看到下列錯誤： 
CExElasticIndexPipelineImpl::IndexItem|ERROR|Get Error when send bulk request [-2046539755]|
CExElasticIndexPipeline.cpp(94)| CExElasticIndexPipelineImpl::IndexItem|ERROR|Errors have occured when ingesting bulk data (0x86044815)|CExElasticIndexPipeline.cpp(95)|
發生此錯誤之前，我們曾執行下列錯誤： 
Http response is {"took":19,"errors":true,"items":[{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}},{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}}]}

Cause

叢集之所以處於 read_only_allow_delete 狀態，是因為 ElasticSearch 磁碟驅動器過去空間不足，因此在 ElasticSearch 6.0 及更高版本中，它會將設定狀態變更為 read_only_allow_delete：
https://www.elastic.co/guide/en/elasticsearch/reference/6.8/disk-allocator.html此超連結會帶您前往 Dell Technologies 以外的網站。

Resolution

若要變更狀態，請從 curl 命令行介面在 ElasticSearch 叢集上執行： 
curl -XPUT -H "Content-Type: application/json" localhost:9200/_all/_settings -d '
{
"index.blocks.read_only_allow_delete": false
}'

Affected Products

SourceOne Email Management
Article Properties
Article Number: 000196106
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  6
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