SourceOne Email Management — DropDir 中的文件未处理,并且在 ElasticSearch 驱动器已满后进入循环

Summary: DropDir 中的文件未处理,并且在 ElasticSearch 驱动器已满后进入循环。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在 ElasticSearch 驱动器已满并添加更多空间后,所有 T-UPDS、T-XVLTS 和 Refail 都无法正常工作,进入循环。

ExAsElasticIdxObj.exe.log 中,我们看到以下错误:
CExElasticIndexPipelineImpl::IndexItem|ERROR|Get Error when send bulk request [-2046539755]|
CExElasticIndexPipeline.cpp(94)| CExElasticIndexPipelineImpl::IndexItem|ERROR|Errors have occured when ingesting bulk data (0x86044815)|CExElasticIndexPipeline.cpp(95)|
在出现此错误之前,我们有:
Http response is {"took":19,"errors":true,"items":[{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}},{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}}]}

Cause

群集处于 read_only_allow_delete 状态,因为 ElasticSearch 驱动器过去耗尽空间,因此在 ElasticSearch 版本 6.0 及更高版本中,它将设置状态更改 为 read_only_allow_delete:
https://www.elastic.co/guide/en/elasticsearch/reference/6.8/disk-allocator.html此超链接会将您带往 Dell Technologies 之外的网站。

Resolution

要更改状态,请从 curl 命令行界面在 ElasticSearch 群集上运行:
curl -XPUT -H "Content-Type: application/json" localhost:9200/_all/_settings -d '
{
"index.blocks.read_only_allow_delete": false
}'

Affected Products

SourceOne Email Management
Article Properties
Article Number: 000196106
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  6
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